Location:Tweed Mall Medical Centre, Tweed Heads, NSW
Employment Type:Full-Time, Temporary / Fixed-Term Contract
Start Date:Immediate (Must start ASAP with no restrictions)
About Trans-Ax Health Care
Trans-Ax Health Care is a leading provider of high-quality, accessible primary healthcare services across Australia.
We are dedicated to supporting our medical practitioners and clinical teams so they can deliver exceptional patient-focused care.
By fostering a professional, collaborative, and supportive environment, we ensure our medical centres operate efficiently while maintaining a warm and welcoming atmosphere for the communities we serve.
About the Role
We are seeking an experienced, proactive, and values-driven Practice Manager to join our team at Tweed Mall Medical Centre on a fixed-term contract while our current Practice Manager takes a leave of absence.
Reporting directly to the Regional Manager, you will manage daily operations, maintain financial records, lead practice staff, and implement quality and clinical governance systems to ensure a smooth, efficient practice, a positive team culture, and an exceptional standard of patient care.
Key Responsibilities
Operational & Facilities Management
Business Continuity & Assets:Develop and maintain business continuity, disaster recovery, emergency response plans, and an up-to-date asset register for equipment and consumables.
Facilities & Accreditation:Oversee facility cleanliness, safety, and accessibility in liaison with the Senior Receptionist.
Lead accreditation compliance, review practice systems, and drive continuous improvement.
Rostering & Workflow:Plan rosters and allocate shifts in line with practice needs, patient demand, legislation,



and budgetary limits.
Stakeholder Engagement:Build and maintain strong relationships with GPs, allied health professionals, and key external stakeholders.
Financial Management:Oversee fee collection at time of appointment, accurate billing, financial reporting, and up-to-date financial records.
People Management & Culture
Leadership:Lead, mentor, and motivate direct reports including the Lead Nurse, Nursing staff, Senior Receptionist, Receptionists, and Training & Development Coordinator.
Performance & Development:Conduct monthly 1-on-1s and annual performance reviews.
Foster a collaborative team culture that encourages quality improvement and professional growth.
HR & Recruitment:Coordinate recruitment and new employee inductions in liaison with HR, ensure compliance with employment legislation, delegate tasks, and handle conflict resolution.
Safety, Governance & Risk
Workplace Safety & Risk:Exercise duty of care, conduct regular risk assessments across HR, finance, facilities, and clinical services, and maintain safe building conditions.
Clinical Governance:Record and review incidents, near misses, and significant events in consultation with senior management to prevent recurrence.
Data Security & Privacy:Maintain strict patient and practice confidentiality, educate staff on data security protocols,



and manage grievances through to resolution.
Selection Criteria
Experience:Proven experience in a Practice Manager or high-level medical practice administrative role.
Clinical & MBS Knowledge:Detailed understanding of the Medicare Benefits Schedule (MBS), medical terminology, allied health networks, and general practice accreditation standards.
Financial & Tech Skills:Solid background in financial management, accounting systems, and reporting processes, alongside proficiency in practice software and Windows environments.
Leadership & HR:Strong capability in team leadership, task delegation, staff development, and managing casual and permanent employment obligations.
Communication & Organization:Exceptional written and verbal communication skills, high attention to detail, strong prioritization abilities, and a vigilant approach to accuracy.
What We Offer
Coastal Lifestyle:Work in Tweed Heads with quick access to the Gold Coast, pristine beaches, and local amenities.
Supportive Environment:A collaborative, dedicated team of clinical and administrative professionals committed to community health.
How to ApplyIf you are an experienced Practice Manager seeking a rewarding contract role in Tweed Heads with Trans-Ax Health Care, we would love to hear from you!
If you are passionate about delivering exceptional patient care and creating a positive work workplace, we encourage you to apply today!
Note to Recruitment Agencies:
Strictly no recruitment agencies, please.
Interested candidates must contact us or apply directly.
Candidates must be available to start ASAP with no work restrictions.

📌 Practice Manager (Temporary Leave Replacement) (New South Wales)
🏢 TRANS-AX
📍 New South Wales