An exciting opportunity exists to join one of Australia's high growth private businesses.
COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal.
Our purpose is to keep Australian workers, patients and students healthy, safe and productive by providing products.
Why?
So we can deliver on our pledge to donate 1% of total revenue to everyday Australians through the Lyone Foundation.
About The Role
Reporting to the Team Leader - Schools, the Inside Sales Account Manager is responsible for managing and growing a portfolio of customers within COS's Education segment.
This role focuses on building strong customer relationships, identifying opportunities for growth, and delivering tailored solutions that support customer needs.
Working as part of a collaborative Inside Sales team, the position plays a key role in driving customer retention, revenue growth, and exceptional service outcomes.
Key Responsibilities
Manage and grow a portfolio of existing Education customers
Achieve sales, revenue and gross profit targets across an assigned customer portfolio
Conduct proactive outbound sales activity to strengthen customer engagement and identify growth opportunities
Build and maintain strong customer relationships through regular account management activities
Develop a thorough understanding of customer requirements and provide tailored product and service solutions
Maintain a strong knowledge of COS products and services to deliver value-driven recommendations
Contribute to sales retention and growth objectives within the Education segment
Maintain accurate customer records and activity within CRM systems
Participate in ongoing training and professional development initiatives
Ensure compliance with all company policies, procedures, WH&S; and environmental requirements
About You
Previous experience in sales, account management or customer relationship management role




Strong ability to build rapport and develop long-term customer relationships
Proven capability to achieve sales targets and drive business growth
Highly organised with excellent time management and prioritisation skills
Strong verbal and written communication skills
Commercially focused with the ability to identify customer needs and provide effective solutions
Experience using CRM systems and Microsoft Office applications
Ability to work collaboratively within a team environment
Experience within the Education sector will be highly regarded
Benefits of working with COS
Flexible hybrid workplace
Generous Reward and Recognition programs
Commitment to professional development with ongoing training and career development opportunities
Access to free Mental Health programs
Convenient location with free onsite parking
Employee discounts on full product range
Opportunity to participate in community welfare and charity initiatives
Novated Lease / Salary Sacrifice for electric vehicles available
More about COS
When you join COS, you'll be working for a growing, socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family.
Together, we work towards finding current and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive.
Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation.
Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded, allocating 1% of annual revenue to the foundation each year.
Founded in ****, COS is the largest Australian owned and operated national office products business.
With over 750 employees located across every State of Australia, COS are leaders in our industry, and we're ready to welcome you onboard!
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📌 Inside Sales Account Manager (Queensland)
🏢 Cos
📍 Queensland