Behind every client living independently at home is a care plan that actually works — and someone making sure it does.
That someone is you.
As a Support at Home Coordinator with our Veterans and Aged Community Care team, you'll guide clients through their Support at Home journey from start to finish.
Understanding their goals, connecting the right services, keeping families in the loop, and making sure nothing falls through the cracks.
It's detail-oriented, it's relationship-driven, and when you get it right, you see it — in the confidence of a client who feels genuinely supported.
What you'll be doing
Managing Support at Home services end-to-end — onboarding, reviews, service changes — with care, accuracy and follow-through
Helping clients understand what their package can do for them and building plans that reflect what actually matters to them
Being the consistent, trusted point of contact for clients and families — the voice they're glad to hear
Keeping documentation tight and flagging anything key to the Senior Clinical Nurse before it becomes a problem
Responding to feedback and incidents with speed and professionalism, and feeding insights back into continuous improvement
Contributing to the growth of the Support at Home program as Kanda continues to expand
You're the right person if...
You have solid experience in aged care, community care or disability services in a coordination or case management role




You hold a relevant qualification in Health or Community Services — or equivalent hands–on experience
You communicate with warmth and clarity across every level — clients, families, field staff and clinical leads
You're organised enough to manage competing priorities without letting the important things slip
You hold a Working with Children Check and NDIS Worker Screening Clearance, or you're ready to get one
Why Kanda
We believe the people who care for others deserve to be genuinely looked after too.
Here's what that looks like in practice:
Monthly RDO - an extra 12 days of leave per year
Wellness initiatives plus24/7 access to the Sonder wellbeing app
Access to an employee rewards hub providing savings and cashback across everyday purchases
Employee recognition initiatives, including gift vouchers for Employee of the Month and service anniversaries
Enjoy free Orbit World Travel Club membership - $100 travel voucher, exclusive offers, and dedicated support
Genuine long-term career opportunities as Kanda continues to grow
Kandais committed to creating and maintaining a child safe organisationWe're dedicated to building an inclusive environment where everyone feels safe, respected, and comfortable to be themselves.
At Kanda, every voice matters, every culture is valued, and we believe that diverse perspectives aren't just welcome — they're essential to who we are and what we do
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📌 Support At Home Coordinator (Queensland)
🏢 Kanda
📍 Queensland