Burdekin is an independent not-for-profit organisation working with young people and their families to prevent homelessness, provide safe housing, and support wellbeing.
We believe every young person deserves to feel safe and have a home, so they can be empowered to fulfil their potential.
Our vision is clear:young lives, lived to their full potential.
Burdekin is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive setting for all employees.
Applications are encouraged from people with culturally & linguistically diversebackgroundsand Aboriginal & Torres Strait Islanderindigenouscandidates.
The Role
We're looking for a Systems Analyst to join our Safety and Infrastructure team on and play a key role in improving the systems, processes, data and reporting that support our services for children and young people.
Working closely with operational teams and system providers, you'll identify opportunities to improve functionality, streamline workflows, strengthen data quality and enhance reporting capability.
Key Responsibilities
Analysing, gathering and documenting business requirements
Review system functionality and recommend ways to improve user experience and organisational outcomes
Be the main point of contact when working with software providers and the internal Burdekin team to resolve system issues
Developing and enhancing reports, dashboards and data insights
Minimum one year's experience in a similar role, such as business analysis,



systems administration, process improvement, or systems optimisation.
Supporting change management and training for different teams within Burdekin
Ability to work autonomously, demonstrate initiative and communicate effectively with a range of internal and external stakeholders to achieve positive outcomes.
At least one year experience in a similar role, e.g business analysis, systems administration, process improvement or systems optimisation
Experience working with CRMs
Strong stakeholder engagement, facilitation and negotiation skills
Experience working with a variety of employees across an organisation
Experience coordinating organisational change
Experience working with and managing software providers
Excellent written and verbal communication skills
Advanced Microsoft Office skills, particularly excel
Current WWCC and NPC, or willing to obtain one
Valid NSW Drivers licence and access to own vehicle
Experience in thecommunity services industry, NGO or OOHCwould be highly regarded, as would experience withChildStory, Smarter Soft, DCJ, DEX, Power BIor similar systems and reporting environments.
Access to free independent counselling services through EAP
Extra day of leave to care for your wellbeing
Salary package up to $15,900 tax free per year
Staff discounts on a range of products
Be part of a team who make a difference to the lives of Young People in our community
Ready to make an impact?
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📌 Systems Analyst (New South Wales)
🏢 Burdekin Youth Services
📍 New South Wales