NEC in Canberra is seeking an ITSM professional to lead Major Incident response and oversee ITIL-aligned processes across Incident, Problem, Change, Knowledge and Service Management.
You will coordinate multi-provider incident activities in a 24x7 roster, communicating with stakeholders, driving service reliability, and delivering continual service improvement within a complex workplace.
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📌 Major Incident Leader: Priority 1/2 & Itsm Excellence (Canberra)
🏢 Nec
📍 Canberra
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