Case Manager - Domestic & Family Violence
We're seeking a dedicatedCase Manager – Domestic & Family Violenceto join our Refuge Community Services team.
you will be responsible for working with women, children, and young people who have experienced domestic and family violence.You'll empower women, children, and families to recover and rebuild their lives free from violence.
Location: Brisbane, QLD
Role Type: Maximum Term Contract | Full Time role Until 31 August ****
Remuneration: $***** - $***** ph + Super + Salary Packaging + Access to staff discounts & perks
What You'll Be Doing:
Providing trauma-informed case management and ongoing support
Completing comprehensive risk and needs assessments, including safety planning
Supporting clients to access housing, financial assistance, legal, health and community services
Advocating on behalf of clients with government agencies and external service providers
Building trusting relationships that promote empowerment and informed decision-making
Working collaboratively with internal teams and external stakeholders to coordinate support
Maintaining accurate case notes, reports and client documentation
Participating in case reviews, professional supervision and continuous improvement activities
Contributing to a safe, respectful and inclusive service environment.
What You'll Bring:
Experience delivering case management within domestic and family violence, family support or community services
A strong understanding of trauma-informed, strengths-based and person-centred practice




Knowledge of domestic and family violence risk assessment and safety planning
Excellent communication, advocacy and relationship-building skills
The ability to manage complex and sensitive situations with professionalism and empathy
Strong organisational skills and the ability to manage a varied caseload
Relevant qualifications in Social Work, Human Services, Psychology, Community Services or a related discipline
Current Queensland Driver's Licence
Current Blue Card, NDIS Worker Screening Clearance and National Police Check (or willingness to obtain).
Why Choose Us?
Salary PackagingBenefits:take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
Discounts:on Health Cover, Energy, Appliances, Holidays, and more.
Employee Assistance Programfor wellbeing support.
Fitness PassportStay active with discounted gym memberships for you and your family.
Ongoing Training & Developmentopportunities to grow your career
About Us:Lutheran Servicesis anot-for-profit organisation, providing exceptional care and support to communities across Queensland for the past90 years.
We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support.
We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do.
Where our people to love what they do, supporting over6,000 people each yearacross more than25 sites.
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📌 Case Manager - Domestic & Family Violence (Queensland)
🏢 Lutheran Services
📍 Queensland