Brand Support & Field Engagement Officer
We're looking for a proactive, organised and brand‐aligned contractor to support our growing health and wellness portfolio. This hybrid role blends administration, pharmacy field engagement, and social media coordination, ensuring our brand is consistently represented, supported, and visible across retail and digital channels.
You'll work closely with internal teams, pharmacy partners, designers, and key management personal to strengthen brand presence, deliver training, and support day to day operations across the Living Healthy and Star Combo OEM manufacturing portfolio.
About the company:
Star Combo is an Australian owned health and wellness manufacturer. The owner and manufacturer of the Living Healthy vitamin range and operating as one of the country's leading OEM suppliers of high‐quality supplements for national retailers and export partners.
Key Responsibilities
Administration Support
Process and track store credits, returns, and related documentation
Maintain accurate records and update internal systems
Liaise with internal teams to resolve credit or stock discrepancies
Create Living Healthy training materials
Assist with preparation and attendance for industry conferences
Support Star Combo management with client submission forms
Catalogue creatives as per client specifications
Pharmacy Store Visits & Brand Training
Conduct regular visits to pharmacy stores across designated regions
Reinforce brand key selling points and product benefits
Deliver product training to pharmacy staff (a mix of in person, phone, or video)
Ensure point‐of‐sale materials are correctly displayed and maintained
Gather store feedback, competitor insights, and merchandising opportunities




Build strong relationships with pharmacy teams to support brand advocacy
Social Media Coordination
Prepare weekly, monthly, and quarterly content plans aligned to brand strategy
Brief designers on creative requirements for social media assets
Schedule and publish content across Instagram and Facebook (Canva or similar tools)
Write captions, hashtags, and manage basic community engagement
Monitor performance and flag opportunities for improvement
Maintain consistent brand voice and visual identity
Liaise with designers and external partners as required
Coordinate influencer engagement and PR activities to support brand growth
Travel
Occasional travel may be required for pharmacy store training, trade expos, and brand events. All business‐related travel costs will be covered by Star Combo.
About You
You'll thrive in this role if you are:
Highly organised with strong attention to detail
A good understanding and ability to work with InDesign and other creative media platforms
Confident communicating with pharmacy and internal stakeholders
Comfortable creating content and managing social media platforms
Able to work independently and manage multiple priorities
Passionate about health, wellness, and brand building
Bilingual, English and Mandarin would be an advantage
Looking to grow your experience in sales and marketing within the VMS wellness category
Why Join Us?
Work with a quick‐growing Australian health & wellness manufacturer
Two days per week at the Smithfield based office
Blend office, field, and creative work in a varied and engaging role
Support meaningful brands with national retail presence
Collaborate with a supportive, commercially driven team
#J-*****-Ljbffr

📌 Brand Support & Field Engagement Officer (New South Wales)
🏢 Star Combo Australia
📍 New South Wales