Digital Programs Coordinator
Supply Nation | Sydney CBD (Wynyard) | Hybrid Working
Beaumont People are excited to partner with Supply Nation, Australia's leading supplier diversity organisation, to recruit a Digital Programs Coordinator.
Since ****, Supply Nation has been creating opportunities for Aboriginal and Torres Strait Islander businesses through supplier diversity, connecting verified Indigenous businesses with government, corporate and public sector buyers. Their work is driving the growth of a vibrant, sustainable Indigenous business sector across Australia.
This newly created role is perfect for someone who enjoys sitting between technology and people. You'll coordinate a complex digital ecosystem, manage vendor relationships, and help internal teams get the most out of a range of integrated platforms, without needing to be a developer or highly specialised technical expert.
The Opportunity
Reporting to the Digital Programs Manager, you'll take ownership of the day-to-day coordination and operation of Supply Nation's digital platforms and systems.
Working within a lean technology team, you'll act as the central point of coordination between internal stakeholders and external technology partners. You'll ensure issues are triaged and resolved, enhancements are delivered, vendors are held accountable, and digital platforms continue to support the organisation's strategic objectives.
You'll work across a broad suite of integrated systems including Salesforce, HubSpot, Xero, Qualtrics and several bespoke applications connected through Supply Nation's member portal and digital ecosystem.
Key Responsibilities
Digital Platform Coordination
Coordinate the day-to-day operation of multiple integrated digital platforms
Manage platform incident triage, escalation and resolution with external vendors
Support platform enhancements and roadmap initiatives
Monitor system performance and identify opportunities for continuous improvement
Assist with testing,



implementation and rollout of system changes
Vendor & Stakeholder Management
Build strong relationships with external technology partners
Coordinate activities across multiple vendors and monitor delivery against agreed outcomes
Manage escalations and ensure timely resolution of issues
Facilitate regular stakeholder engagement sessions to gather feedback, identify improvements and prioritise enhancements
Translate technical information into clear, accessible language for non-technical stakeholders
Governance, Compliance & Documentation
Maintain system documentation, processes and application records
Support governance, risk and security processes
Assist with incident response planning and policy reviews
Ensure visibility and accountability across workflows and digital operations
Reporting & Administration
Prepare monthly and quarterly reporting using Salesforce, Google Analytics and other platforms
Support data integrity across connected systems
Assist with user onboarding, access provisioning and system training
Coordinate digital projects and organisational initiatives as required
About You
We're looking for a strong coordinator with excellent communication skills who can comfortably navigate conversations with both technical vendors and non-technical stakeholders.
You may come from backgrounds such as:
Digital Operations
Business Analysis
CRM Coordination
Systems Coordination
Digital Platforms Administration
Technology Project Coordination
You will bring:
Experience coordinating digital platforms, enterprise systems or technology programs




Exposure to Salesforce and ideally environments where Salesforce integrates with other business systems
Understanding of APIs and system integrations (you can explain technical concepts simply to non-technical audiences)
Solid stakeholder engagement and relationship management skills
Experience managing vendors or external service providers
Excellent organisational skills and operational discipline
Confidence working across multiple systems, priorities and projects simultaneously
Solid documentation and reporting capability
Nice to Have
Experience within a not-for-profit, membership or purpose-driven organisation
Exposure to HubSpot, Xero, Qualtrics, LearnWorlds or similar platforms
Knowledge of governance, risk or information security processes
Why Join Supply Nation?
Join a purpose-led organisation creating lasting economic opportunities for Indigenous businesses across Australia
Work across a diverse and interesting digital environment with multiple integrated platforms
Opportunity to influence digital improvements and organisational capability
Collaborative and values-driven culture
Hybrid working arrangement with flexibility around office days
Sydney CBD office location, close to Wynyard Station
Applications will be reviewed as they are received.
At Beaumont People, we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, and people with disabilities.
We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require any reasonable adjustments throughout the recruitment process, please let us know how we can support you.
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📌 Digital Programs Coordinator (New South Wales)
🏢 Beaumont People
📍 New South Wales