Location:
Sydney, Australia
Experience:
12+ Years
Work Rights:
Australian PR / Australian or Current Zealand Citizens only
Employment Type:
Permanent
Role Overview
We are seeking an experienced
Salesforce Solution Architect
to design and lead end-to-end Salesforce transformations across
Information Management, Integration & Data Architecture, and Multi-Cloud solutions
.
The ideal candidate will have strong experience in large-scale Salesforce implementations, enterprise architecture, complex integrations, contemporary UI technologies, and emerging
GenAI / Agentic AI capabilities
.
Key Responsibilities
Design scalable end-to-end Salesforce solutions aligned with enterprise architecture and organisational strategy.
Lead
Integration, Data Architecture and Multi-Cloud
solution design.
Develop high-quality Solution Architecture and Low-Level Design artefacts covering architecture principles, integration patterns, data models, risks, constraints and recommendations.
Collaborate with
Business, Enterprise Architecture, IT, Developers, Designers and Testers
to drive solution decisions.
Guide Technical Delivery teams, review designs and provide technical troubleshooting support.
Design solutions for large-scale Salesforce environments involving
high-volume transactions, high availability, complex integrations and customer lifecycle platforms
.
Provide hands‐on technical guidance across
Apex, LWC, LWR, JavaScript, data modelling and Salesforce design patterns
.
Recommend appropriate
Low-Code vs Pro-Code
approaches based on business and technical requirements.
Lead user journey preparation, user story reviews, fit-gap analysis and solution design.
Evaluate and recommend suitable
Salesforce AppExchange products
.
Manage stakeholder expectations and negotiate solutions with customers and SI partners.




Support RFP analysis, proposals, demos, POCs and pre‐sales activities.
Drive adoption of
GenAI and Agentic AI
capabilities within Salesforce solutions.
Must-Have Skills
12+ years of experience
in Salesforce / CRM technology.
Salesforce Certified
Application Architect and System Architect
certifications.
Extensive experience in
Salesforce Lightning Development and LWR Sites
.
Strong
Apex, JavaScript, LWC and Trigger Framework
expertise.
Strong Salesforce
Integration and Data Architecture
experience.
Experience with
Service Cloud Voice, New-Gen Omni-Channel and Digital Engagement
including Chat, SMS, Voice and WhatsApp.
Strong understanding of
Low-Code vs Pro-Code
methodologies.
Experience architecting large-scale, highly integrated and high‐availability Salesforce solutions.
Strong communication, presentation, collaboration and complex problem‐solving skills.
Design Thinking mindset
.
Good to Have
Marketing Cloud experience.
Salesforce Certified Agentforce Specialist / Agentforce Innovator Badge
.
Experience with
GenAI and Agentic AI
solutions on Salesforce.
Experience in greenfield implementations and Salesforce enhancements.
Strong knowledge of Salesforce DevOps, version control, environment and release management.
Experience in
process re-engineering, requirements gathering and stakeholder management
.
Pre‐sales experience including
RFP analysis, proposal creation, demos, POCs and defence presentations
.
Key Competencies
Salesforce Architecture | Solution Design | Integration Architecture | Data Architecture | Multi-Cloud | Apex | LWC | LWR | JavaScript | Service Cloud Voice | Omni-Channel | Digital Engagement | GenAI | Agentic AI | Enterprise Architecture
Important:
Candidates must have
Australian PR, Australian Citizenship, or New Zealand Citizenship
to be eligible.
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📌 Salesforce Solution Architect (New South Wales)
🏢 The HR Ally
📍 New South Wales