Customer Experience & Front of House - Cafe
Anyone can take an order. We're looking for someone who can make someone's day
At The Burrow, our team is the essence of who we are.
Located inside the South Sydney Rabbitohs Centre, we serve players, staff and locals who have made us their local cafe.
We're looking for an experienced customer service person to join our team. Internally, we call this role an
Experience Creator
, because the job is about much more than operating a till.
You'll welcome customers, take accurate orders, learn names and regular orders, keep service moving when it's busy and help create the kind of experience that brings people back.
About you
1+ years' customer-facing hospitality experience
Confident and accurate using a POS/till
Naturally comfortable talking with customers
Calm, organised and fast during busy service
Reliable and takes ownership of their role
Proud of high service standards
Happy to deliver orders,



clear tables and help the team
Looking for stability and long-term development
What you'll get
***** hours per week
Stable, consistent roster
Ongoing training and development
Quality equipment and systems
Flexibility where possible
An approachable owner who works alongside the team
Correct pay and working conditions
A genuinely fun, supportive workplace
Prospect to develop and take on more responsibility
There's no "that's not my job" at The Burrow. Everyone contributes, everyone backs each other, and everyone plays a part in the customer's experience.
We can teach you our systems. We can't teach you to genuinely enjoy people.
If customer service is something you're proud of, not simply something you've done before,
we'd like to meet you.
#J-*****-Ljbffr

📌 Customer Experience & Front Of House - Cafe (New South Wales)
🏢 The Burrow Cafe
📍 New South Wales