At LocalAgentFinder, our purpose is simple: we help Australians make confident property decisions by connecting them with the right real estate agents. We believe that great experiences build trust, so we focus on delivering insights and support that drive real estate success, for agents and their clients alike.
What You Will Do
In this role, you'll be the connection point between our agent network and our customers. Your work will make sure conversations flow smoothly and agents have what they need to succeed.
Key responsibilities include
Responding to inbound calls and emails from our real estate agent network;
Making outbound calls to ensure LocalAgentFinder customers are supported and followed up;
Assisting the Agent Team with day-to-day needs;
Onboarding new real estate agents to the LocalAgentFinder website;
Promoting and selling LocalAgentFinder products and solutions, including Sponsored Agent and the Prospecting Tool;
Building rapport with customers and providing excellent service; and
Capturing customer information with accuracy and care.
About You
This role is a great fit if you're a people person, a good communicator, and keen to develop your skilled skills. You might be a student, recent graduate, or
simply looking for flexible casual work in a supportive environment
.
You must have Australian work rights to be eligible for this position.
We'd love to hear from you if you are:
Friendly, confident, and professional on the phone.




Clear in your communication.
Organised and attentive to detail.
Eager to learn and grow in a customer service role.
Available to work at least 3 days per week - must be available on Wednesdays, Thursdays, and Fridays.
Previous experience in customer service or call centres is helpful, but not essential — full training will be provided.
Why You Should Join LocalAgentFinder
Culture is central to who we are, and we know our success comes from the people who choose to work here.
Here's why you'll love working with us:
Supportive Culture: Be part of an inclusive workplace where your ideas are valued and collaboration is the norm.
Professional Development: Access learning opportunities and industry insights to grow your career.
Recognition and Rewards: Share in our success with performance-based incentives and a recognition program that celebrates achievements.
Purpose-Driven Work: Know that your efforts directly help agents and customers make better property decisions.
Where Are We
You'll find us at 14 St Kilda Rd, St Kilda VIC ****. We're close to public transport, great cafes, and just a short ***** minute walk from the beach.
We receive a high number of applications. While we'd love to speak with everyone, only shortlisted candidates will be contacted. Thank you for your interest in building your career with LocalAgentFinder.
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📌 Customer Service & Agent Support (3 Days Per Week, Phone-Based) (Melbourne)
🏢 LocalAgentFinder
📍 Melbourne