Description & Requirements
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.
About The Role
The Shift Manager oversees all production activities during their shift, ensuring safe and efficient use of employees, equipment, materials, and processes. They provide operational leadership and are accountable for meeting targets in safety, quality, cost, delivery, and team engagement while maintaining compliance with all standards and procedures.
Key Accountabilities
Performance Management
Optimises line performance to meet the production schedule.
Completes shift administration and manages crewing and performance.
Facilitates team problem‐solving and supports planning for materials and maintenance.
Ensures safety compliance and drives continuous improvement.
Quality
Ensures product and process quality, including timely inspections and GMP/HACCP compliance.
Minimises waste and assists with complaint investigations and root cause analysis.
Works with stakeholders on material quality and uses CI tools to improve outcomes.
Cost
Manages labour and overtime costs to meet budget.




Controls cost impacts related to performance.
Safety
Leads operations with robust OHS focus.
Reports and investigate incidents and near misses; ensure risk assessments are completed.
Supports Return to Work programs and manages injury reporting, treatment coordination, and follow‐up.
People Management
Leads, coaches, and develops the shift team.
Delivers training to support multi‐skilling and capability.
Manages performance issues and completes rostering, leave, and timesheet duties.
Participates in meetings and improvement initiatives.
Skills, Knowledge & Experience
3 – 5 years' experience in the manufacturing industry at a supervisory level
Certificate 4 in Competitive Manufacturing or Frontline leadership preferred
Lean Manufacturing Industry experience preferred
Problem Solving
Working in a high‐pressure environment with set operational targets
Experience working with people and teams at all management levels
Determining correct courses of action in the absence of direction
Training other team members
Solid understanding of CI principles and tools
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
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📌 Shift Manager - Night Shift (New South Wales)
🏢 Smurfit Westrock
📍 New South Wales