Job description THE COMPANY An established Australian fashion brand with a strong retail presence across Australia.
The business has built a recognised position within the Australian fashion market and continues to evolve its retail network, customer experience and people capability.
With an entrepreneurial mindset and a strong focus on performance, the organisation offers an environment where retail leadership has genuine influence.
This is an opportunity to be a part of a growing fashion business where stores are central to the customer experience and strong leadership, commercial thinking and operational excellence are highly valued.
THE ROLE We are seeking an accomplished Head of Retail to lead the performance and evolution of a national retail network.
This is a senior leadership position with broad responsibility across retail performance, people leadership, customer experience and operational execution.
Reporting to the senior leadership team, you will work closely with the wider business to translate commercial priorities into exceptional execution across the store network.
Importantly, this is a highly visible and hands-on role.
You will spend significant time in the field, working alongside retail leaders and store teams, understanding performance at ground level and driving meaningful improvements.
The successful candidate will combine strong commercial acumen with an authentic leadership style and a genuine passion for developing people.
You will be equally comfortable analysing performance at leadership level and stepping onto the shop floor to coach, challenge and support teams.
Day-to-Day Lead the overall performance of the retail network, setting clear expectations around commercial results, customer experience and operational standards.
Partner with regional and senior retail leaders to translate business priorities into clear, achievable store-level actions.




Maintain a strong field presence, regularly visiting stores to understand performance, identify opportunities and support leaders.
Review sales and productivity results, identifying trends, risks and opportunities and ensuring appropriate action is taken.
Work closely with retail leaders to address underperformance and develop practical plans to deliver sustainable improvement.
Build a strong leadership pipeline through coaching, mentoring, capability development and succession planning.
Ensure consistent standards across customer experience, store presentation, staffing, stock management, compliance and operational execution.
Partner with merchandising, marketing, people, finance and other support functions to ensure retail priorities are delivered effectively.
Provide senior leadership with clear commercial and operational insight from the retail network.
Support strategic retail initiatives including new locations, network changes, store improvements and other business projects as required.
Champion a culture of accountability, high standards, collaboration and continuous improvement across the retail team.
EXPERIENCE REQUIRED Significant senior multi-site retail leadership experience, ideally within fashion, premium retail or another highly customer-focused environment.
Proven experience leading a sizeable retail network through regional, area or senior store leadership teams.
Strong commercial capability with confidence interpreting sales, productivity,



labour and other key retail performance measures.
Demonstrated success improving retail performance and building high-performing leadership teams.
A visible, hands-on leadership style with the credibility to engage confidently with both senior stakeholders and store teams.
Strong coaching and people-development capability, with a genuine passion for developing future retail leaders.
Excellent communication, influencing and stakeholder management skills.
Strong operational understanding across staffing, stock, compliance, customer experience and store standards.
Ability to balance strategic thinking with a highly practical approach to execution.
Comfortable operating in a fast-paced, evolving environment where priorities can move quickly.
Willingness to undertake regular national travel and spend significant time across the store network.
A genuine passion for fashion, retail and delivering exceptional customer experiences.
COMPANY PERKS Senior leadership position with significant influence across an established Australian fashion business.
Opportunity to shape the performance, culture and customer experience of a national retail network.
High visibility and close partnership with the senior leadership team.
Entrepreneurial and commercially focused working environment.
Strong emphasis on leadership development and building high-performing teams.
Employee product benefits and other company perks.
Ongoing prospect for professional and career development.
A highly varied role with genuine scope to make a visible impact across the business.
SALARY Up to $160,000 + Super HOW TO APPLY Apply directly or send your resume directly to ****** with the email title "Head of Retail application" to be considered.
All applications will be treated with strict confidentiality.

📌 Head Of Retail | Australian Fashion Brand (New South Wales)
🏢 Tshr
📍 New South Wales