NSW, Auburn Ruth Everuss Aquatic Centre - Lidcombe NSW **** Great career paths and development with an entrepreneurial organisation Free facility access Prospect to make a real difference to our community This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions!
The Role Our Guest Experience Officer are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures.
The primary responsibility of our Guest Experience Officer is to deliver first class services to our customers ensuring it's in line our Mission, Vision and Values.
Key areas of responsibility include: Provide excellent customer service to all customers,



both in person and over the telephone Apply sound cash handling principals and use of Point of Sale (POS) systems Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews Promote the centres services and programs to customers and accept customer bookings and enrolments Develop and maintain good working relations with customers Promote and exercise good public relations at all times Opening/closing of the centre in accordance with security and safety procedures Availability to work weekends, mornings, evenings, public holidays and peak periods is essential Skills

📌 Guest Experience Officer (Sydney)
🏢 Belgravia Health & Leisure Group
📍 Sydney