11 Aug
|
Phillip Island Winery
|
Melbourne
11 Aug
Phillip Island Winery
Melbourne
About us
Phillip Island Winery is a family-owned and operated winery located in the picturesque coastal region of Ventnor, Phillip Island. Under the existing management since ****, we have a reputation for exceptional customer experiences. We feature a 60-seat restaurant, 160-seat dining space, substantial outdoor dining offerings, a cellar door and tasting area, retail space and expansive grounds for weddings and events. We also have a small boutique vineyard featuring Pinot Noir and Chardonnay.
About the role
Phillip Island Winery is seeking a driven and experienced Venue Manager to oversee all aspects of our hospitality offering. In this full-time role, you will be responsible for managing a team of hospitality professionals and ensuring the smooth running of all front-of-house and back-of-house operations. The successful candidate will work in office at our beautiful winery location in Ventnor, Phillip Island.
What you'll be doing
Manage the day-to-day operations of the winery hospitality operation, including human resource management, financial management, sales growth and development, product development, customer service standards and inventory management.
Lead a team of hospitality professionals, including a full time work-force of 8-10, a casual workforce of up to 40, plus maintenance and groundskeeping staff
Oversee the planning and execution of events, functions, and customer experiences in collaboration with the existing management team.
The current management team includes a Weddings & Events Coordinator, Marketing Manager, Head Chef, two Assistant Venue Managers, Cellar Door Manager and venue owners.
Ensure compliance with all relevant health, safety, and licensing regulations
In conjunction with venue owners and management team, develop and implement strategies to enhance the customer experience and increase venue profitability
Monitor and report on key performance indicators to support business growth
What we're looking for
A passionate, level-headed hospitality professional
Minimum 3-5 years of experience in a venue management or hospitality leadership role. Please do not apply if this is not the case.
Proven track record of successfully managing a team and driving operational excellence
Strong understanding of food and beverage service, inventory management, and KPI management
Excellent customer service skills and the ability to create a welcoming and engaging atmosphere
Knowledge of liquor licensing requirements and experience in ensuring compliance
Effective communication and problem-solving skills
What we offer
At Phillip Island Winery, we are committed to creating a positive and supportive work environment for our team. We offer a fantastic working environment, competitive remuneration and opportunities for career development.
If you are a passionate and experienced hospitality professional who is excited to join our team, we encourage you to apply now.
📌 Venue Manager - Phillip Island Winery Restaurant, Cellar Door & Event Space (Melbourne)
🏢 Phillip Island Winery
📍 Melbourne