The Company
Our client is a world-leading appliance brand, recognised globally for quality, innovation, and outstanding customer service. With a strong reputation and a welcoming, team-focused culture, they are seeking an experienced Client Services Officer on a temporary-to-permanent basis to support their high-volume sales team.
The Role
As a Client Services Officer, you will:
Build and maintain strong relationships with B2B clients
Deliver exceptional customer service via phone and email
Identify and pursue upsell opportunities
Monitor and manage inventory levels
Handle product recalls, refunds, and warranty issues
Coordinate logistics and courier ETAs
Accurately update multiple systems, including JDE and Salesforce
Location:
Macquarie Park,



Sydney – onsite parking available or short walk from metro
Salary:
$36/hour + superannuation
Hours:
Monday to Friday, 8:30am – 5:00pm
Opportunity:
Temporary-to-permanent
Some WFH available after training ( Hybrid)
You
Previous experience in a fast-paced B2B customer service environment
Ideally, experience in appliances, warranty, or retail
Robust attention to detail and organisational skills
Excellent verbal and written communication
Proficiency in Word, Excel, and Data Entry
#J-*****-Ljbffr

📌 Client Services Officer (New South Wales)
🏢 Kennedy Reid
📍 New South Wales