AO4 Program Officer (Digital Solutions)
Location:
Nerang, QLD
Contract:
12 months, with possible extension
Pay:
$***** - $***** p/h including super
Work type:
Full-time
Work arrangement:
Hybrid, with specific arrangements agreed with your supervisor on a case-by-case basis
Police check:
A National Police Check is required
About the Role
Join our State Government client in a practical digital solutions role supporting an operational infrastructure environment. You will build, configure and support Microsoft 365 solutions that improve business processes, collaboration and information management. The work is hands-on across SharePoint Online, Power Apps and Power Automate, with plenty of contact with the people who use what you build.
What You'll Be Doing
Develop and maintain SharePoint Online sites, libraries, lists and content solutions
Configure permissions, metadata, document libraries and content structures
Build Power Apps and Power Automate workflows and automations
Support Microsoft 365 business systems and digital solutions
Analyse business processes and identify opportunities for digital improvement
Gather and document business requirements
Support testing, implementation and ongoing enhancements
Troubleshoot issues and provide technical advice to users
Create user guides, system documentation, procedures and training material




Support information management, records, governance and cyber security requirements
Deliver user training and ongoing support
Work with stakeholders to make sure solutions meet real business needs
What You Bring (Essential Criteria)
You've worked hands-on with SharePoint Online, Power Apps, Power Automate and Microsoft 365
You've supported, administered or developed business systems and digital solutions
You can configure SharePoint Online permissions, libraries, metadata and content structures
You can build low-code solutions using Power Platform tools
You've analysed business processes and turned improvement opportunities into practical digital solutions
You can troubleshoot technical issues and explain solutions to non-technical users
You've supported testing, implementation, documentation and user adoption
You're organised enough to manage several competing tasks
You're an Australian citizen
You can complete a National Police Check
Nice to Have (Desirable Criteria)
Robust experience developing and administering SharePoint Online solutions
Strong experience developing Power Apps and Power Automate solutions
Digital solutions experience in government, transport or infrastructure environments
Experience supporting information management and records requirements
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📌 Ao4 Program Officer (Digital Solutions) (Gold Coast)
🏢 Effective People
📍 Gold Coast