Do you delight in problem solving?
Are you looking for a role where no two days are the same?
Do you want to be part of the future?
If the answer to all of the above is "yes" then our brand new Field Service Technician role is the one for you!
The Field Service Technician role is a critical new position within our dedicated Client Operations team.
You will undergo comprehensive training in the electro‐mechanical assembly of Dexory's products, spending time on site in the UK where you will learn the fundamentals of troubleshooting, servicing and repairing robots.
After completion of this training, you will ensure our fleet of robots stays operational across the APAC region and will be an integral part of the team.
This role will involve a heavy amount of travel to client sites to service, maintain, fault‐find and repair our robots in the field.
Responsibilities
Perform service and repairs for Dexory robots and equipment
Develop, implement and action work instructions for service and repair tasks
Develop and implement service plans in line with Engineering recommendations
Maintain product traceability records
Maintain product currency
Ensure team compliance with quality assurance processes and contribute to continuous improvement initiatives
Ensure team compliance with health and safety regulations
Fulfill additional duties, whether functional or administrative, as assigned by management in a fair and reasonable manner
Requirements
In excess of three years experience in electromechanical assembly and service in a precision industry (including Motorsport, Aerospace, Railway,



Automotive etc.)
Ability for frequent travel onsite and abroad to client sites (have a passport without restrictions)
Strong electrical and mechanical diagnostic skills
Excellent oral and written communication skills
Impeccable attention to detail
Ability to work in a team, and to lead a team through tough challenges
Driven to succeed in a agile growing organization
Flexible attitude to working hours and location
Full Clean Australian driving licence
Desirable Experience
Business software tools such as Jira, Confluence, Slack and G‐Suite
Manufacturing software such as manufacturing execution systems
Linux operating system experience
Root cause analysis methodologies
About Dexory
Dexory is a rapidly growing company that is revolutionising warehouse operations.
Working with major industry leaders in logistics and warehousing, Dexory's solutions integrate automation, data intelligence and digital twin technology, to make operations cost efficient, less time consuming and more profitable for its customers.
We are thrilled to embark on a period of unprecedented growth as we continue to develop and bring cutting‐edge technology to the market.
To sustain and amplify our success,



we are actively seeking talented individuals who embody our core values of high performance, passion, curiosity and teamwork.
We believe that building a diverse and inclusive workforce is key to our collective growth and innovation.
Benefits
Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles:
Performance: High standards, outstanding results
Impact: Big challenges, bigger results
Commitment: All in, every time
One team: One mission, shared success
Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition.
We're crafting world‐changing solutions, fueled by a passion to redefine what's possible.
We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision.
AAP/EEO Statement
Dexory provides equal employment opportunities to all employees and applicants for employment.
It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note: We are unable to provide sponsorship or relocation for this role.
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📌 Field Service Engineer - Australia (Melbourne)
🏢 Dexory
📍 Melbourne