THE ROLE
We are seeking an exceptional individual to join our team as a Club Manager.
Our Club Managers share our values and lead our growing teams.
This pivotal role focuses on achieving outstanding results by empowering and developing our talented individuals, while effectively managing our club operations, facilities, and member experience.
Our multi-service gyms are expansive, with each club consisting of a team of 2-3 Managers, 35+ Personal Trainers, 30+ Group Instructors, and a Membership Team serving 5,000+ members.
This position requires a bold and determined individual who thrives in challenging environments.
Your Key Responsibilities
Business Management
Oversee the performance across multiple departments including Coaching & Group Fitness.
Review monthly performance data regarding your club departments (ie. coaching sessions & member class attendance) and identify expansion & development opportunities.
Sales Management
Lead and manage a world class sales team, to achieve targeted benchmarks through effective Lead Generation, Lead Management, Sales Performance, and Sales Coaching.
Setting and contributing to targets for attracting new members
Member Experience Management
Ensure a world-class member experience through efficient management of member account enquiries and debt management.
Maintain up-to-date knowledge of the latest fitness trends, managing up effectively, providing recommendations to senior leadership to improve member experiences.
People Management
Foster the growth and development of your team (and new team members) through timely training and one-to-one coaching,



ensuring their personal satisfaction and long-term career progression.
Managing staff, including recruiting, hiring and training new team members
Facility Management
Uphold a world-class facility, ensuring equipment is serviced, maintained and reported when faulty.
About You
Working in the fitness industry is more than a job - it is a genuine passion.
You naturally connect with people and make them feel valued and supported.
Your written and verbal communication is clear, skilled, and engaging, enabling you to build strong relationships with members and staff.
You're highly organised, have a great eye for detail, and maintain high standards of execution in everything you do.
You are knowledgeable across a diverse range of exercises and training styles, confidently providing guidance and adjustments to support individual training needs.
You have a genuine desire to help people with their health and fitness, and your passion for learning and ongoing development drives your commitment to continuous growth.
You want a career where you can continue to learn new skills, grow as a leader, and positively impact the well‐being of the community through empathy, support, and dedication.
What Is In It For You
Work in a world-class gym environment like no other.
Free gym membership & access to every One Playground location.
Join a company that's going through rapid growth.
A clearly defined career progression plan to accommodate your ambitions and development.
A workplace where you can make an impact and grow, professionally and personally.
If you are interested and find this exciting, we invite you to apply and send your resume & cover letter.
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📌 Club Manager (New South Wales)
🏢 One Playground
📍 New South Wales