Position Description
This position is responsible for leading and supporting the ushering/bar team to deliver outstanding customer service and ensure the safe and efficient operation of theatre events.
The role oversees front‐of‐house operations, including patron services, ticketing, crowd management, and bar operations, while providing direction, guidance, and support to staff throughout each event.
Lead and support ushering and bar team to deliver exceptional customer service.
Coordinate patron entry and seating.
Oversee ticket checking and respond to enquiries.
Manage crowd flow.
Ensure bar operations and responsible service of alcohol are conducted in accordance with venue procedures.
Qualifications
Previous experience in theatre or venue ushering and bar operations.
Demonstrated leadership or supervisory experience.
Current RSA.
Commitment to workplace safety, including First Aid (or willingness to obtain certification) and Fire Safety training.
Experience with theatre ticketing systems and ticket sales.
Remuneration




Base salary commencing at $***** gross per hour
25% casual loading
12% superannuation
Performance payment 1% - 3.5% annual salary
Annual award increase
Contact: Evelyn Ivy on *********
Closing date: 9 August ****
Applications must address the Essential Criteria.
It is preferred that you obtain the position description and information on how to apply from our website .
Applications addressing the selection criteria, accompanied by a resume, references and copies of qualifications should be emailed to prior to closing date.
If you are unable to get access to a computer, hardcopy applications may be posted to Staff Applications, Blue Mountains City Council, Locked Bag ****, KATOOMBA NSW ****.
We encourage you to complete our voluntary Equal Employment Chance (EEO) Survey.
Please note, it is unrelated to your application.
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📌 Theatre Services Supervisor (Usher / Bar) (Casual)
🏢 Blue Mountains City Council
📍 New South Wales