A leading technology services firm in Current South Wales seeks a strategic Head of CCaaS Customer Success.
This senior role involves owning the full customer value journey for our CCaaS platform, from initial engagement to long-term retention.
The ideal candidate will have over 8 years in Customer Success and experience in leading high-performing teams.
Responsibilities include managing customer engagement, building ROI cases, and developing scalable onboarding processes.
A collaborative leadership style and commercial acumen are essential.
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📌 Head Of Ccaas Customer Success & Growth (New South Wales)
🏢 Concentrix
📍 New South Wales
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