Join an exciting period of growth at one of Victoria's most spectacular coastal resorts
Set against the stunning backdrop of Victoria's Bass Coast, RACV Inverloch Resort is entering an exciting new chapter with a major expansion that will further enhance our accommodation, guest experiences and resort facilities.
As we continue to grow, we're seeking an experienced Assistant Housekeeping Manager to help lead our housekeeping team and play a key role in delivering exceptional standards across the resort.
Reporting to the Housekeeping Manager, you'll be instrumental in the day-to-day leadership of the department, supporting a high-performing team while helping shape housekeeping operations during this exciting period of growth and transformation.
About the Role
As the second in charge of the housekeeping department, you will lead Team Leaders and Housekeeping Attendants to ensure the highest standards of cleanliness, presentation, safety and service across the resort.
You'll drive operational excellence, support team development and work collaboratively across departments to deliver exceptional experiences for our members and guests.
Support and deputise for the Housekeeping Manager across all operational requirements
Lead, coach and develop Housekeeping Team Leaders and Attendants
Drive departmental performance, quality standards and service excellence
Coordinate daily room allocations, cleaning schedules and workforce planning
Monitor productivity, labour costs, departmental budgets and inventory levels
Champion workplace health and safety, risk management and compliance activities




Lead training initiatives and ensure all team members meet RACV service standards
Work closely with Front Office, Maintenance and other operational teams to deliver an exceptional guest experience
Identify opportunities to improve efficiencies, service delivery and operational outcomes
Lead by example, remaining visible on the floor and actively supporting the team when required
About You
Proven experience in a Housekeeping Manager, Assistant Housekeeping Manager or senior supervisory role within a hotel, resort or hospitality environment
Demonstrated experience leading teams through supervisors or team leaders
Strong operational, organisational and people leadership skills
Experience managing rosters, budgets, productivity and performance outcomes
Comprehensive knowledge of housekeeping operations, cleaning methods, chemicals and equipment
Strong attention to detail and a passion for maintaining exceptional standards
Excellent communication skills and the ability to build solid relationships across departments
A hands-on leadership style with a positive, solutions-focused approach
Certificate IV in Hospitality, Diploma qualification or equivalent industry experience would be desirable
Strong knowledge of HSW policies, compliance and ensuring safe working environments
Why Join RACV?




Join a resort undergoing significant growth and expansion
Opportunity to influence operations and shape future service delivery
Career development and leadership opportunities within a growing organisation
Competitive salary and RACV employee benefits
Discounts across RACV resorts, travel, motoring and insurance products
Work in a stunning coastal location on Victoria's Bass Coast
Supportive and collaborative team culture
Be part of a team dedicated to creating exceptional guest experiences
A Few Things to Know
Flexibility is required, including weekends and public holidays as part of a 7-day operation
Occasional travel to other RACV properties may be required
Successful applicants will be required to complete employment history, qualification and police checks
Applicants will be required to complete an initial 20-minute AI online chat interview.
Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.
Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Housekeeping and whether any reasonable adjustments may be required.
At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success.
We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business.
If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.
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📌 Assistant Housekeeping Manager (Victoria)
🏢 RACV
📍 Victoria