Job Description

IQ Capital Group is expanding, and we're seekingexperienced, professional Customer Service Agentswho align with our corporate vision and are committed to delivering excellence from day one.

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Our Corporate Vision

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At IQ Capital Group, our vision is toempower everyday Australiansto take control of theirsuperannuation, personal insurance and wealth creation. For nearly two decades, we have built a reputation for integrity, innovation and outstanding client outcomes.

Recognised by The Adviser Magazineas Best in Customer Serviceand Best in Branding, we continue to grow nationally while maintaining a strong commitment to quality and client care.

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About the Role – Customer Service Agent

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- Experienced professional communicators with strong engagement skills

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- Industry‐leading remuneration including base rate, commissions and KPI incentives

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- Structured, supportive environment focused on performance and accountability

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- Award‐winning organisation with a strong national presence

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- Modern Southport CBD offices close to cafés, transport and green spaces

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Why Join IQ Capital Group

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For 20 years, IQ Capital Group has delivered consistent growth through a clear mission:



to provide Australians with transparent, empowering financial solutions that support long‐term security and wellbeing.

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As part of our Customer Service team, you will play a key role in initiating meaningful conversations that support our broader advisory services. You will be joining a positive structure that values professionalism, precision and high‐quality engagement.

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What We Provide

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- Advanced interaction technology to support efficient workflow

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- Clear performance pathways and strong earning potential

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- A culture of recognition and team collaboration

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- A stable, reputable organisation with ongoing national expansion

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What You Bring

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- Strong personal drive and professional presentation

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- Results‐oriented mindset aligned with corporate goals

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- Demonstrated experience in high‐volume outbound engagement

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This is a chance to join arespected, high‐growth organisationwith a clear vision and a robust commitment to excellence. If you're an experienced professional ready to contribute to a leading financial services team, we'd love to hear from you.

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📌 Customer Service - Call Centre (Gold Coast)
🏢 IQ Capital
📍 Gold Coast