Make a Difference Every Day at Vincentia Medical Centre

At Vincentia Medical Centre, our Medical Receptionists are much more than the first point of contact — they are an essential part of our healthcare team and play an important role in creating a positive experience for every patient who walks through our doors.

We are looking for people who are friendly, professional, organised and genuinely enjoy helping others. Whether you are an experienced Medical Receptionist or have great customer service and administration skills and are looking to start a career in healthcare, we would love to hear from you.

Working at Vincentia Medical Centre means becoming part of a busy, established and supportive general practice serving the local community. You will work alongside an experienced team of GPs, nurses, allied health professionals and administration staff who share a commitment to providing accessible, high-quality healthcare.

Why Join Vincentia Medical Centre?

- Make a genuine difference – Your work directly supports patients and their access to healthcare.

- Be part of a great team – Work alongside experienced healthcare professionals in a team-oriented and supportive environment.

- Enjoy variety – General practice is fast-paced and no two days are quite the same.

- Build valuable skills – Develop experience in patient services, appointment management, healthcare administration and general practice operations.

- Grow your career – Gain valuable experience within the healthcare sector with opportunities to learn and develop professionally.





- Work locally and support your community – Build a rewarding career while contributing to healthcare services for the Bay and Basin community.

You Don't Need to Come From Healthcare

While previous medical reception experience is highly valued, the right attitude and people skills matter just as much.

If you have strong customer service or administration experience, communicate confidently, enjoy working with people, can stay organised when things get busy and take pride in providing exceptional service, you may already have many of the skills we are looking for.

We can teach systems and processes. We're looking for people who bring professionalism, reliability, empathy, initiative and a willingness to learn.

More Than Just a Reception Role

Medical reception is an opportunity to become part of something meaningful. Every appointment you organise, every patient you assist, and every problem you help solve contribute to the smooth operation of the practice and, ultimately, to better care for our patients.

If you're looking for a role where you can build a career, be part of a supportive team and make a genuine contribution to your local community, we'd love to hear from you.

About the role

As a Medical Receptionist, you will be the first point of contact for our patients, ensuring they feel welcomed and supported during their visit.

Key responsibilities

- Greeting patients and providing excellent customer service

- Managing appointment bookings and patient enquiries

- Answering phone calls and assisting with patient requests

- Supporting doctors and nurses with administrative tasks

- Maintaining accurate patient records and documentation

- Ensuring the smooth day-to-day operation of reception

📌 Medical Receptionist (Vincentia)
🏢 Shoal Haven Family Medical Centres
📍 Vincentia