About this role

- Manage complex fine review cases and help staff make sound decisions.
- Provide expert advice, check work and guide others.
- Help improve services that affect people across Victoria.
- You will build your skills while supporting a team with meaningful work.
- 2 x Ongoing full-time roles earning $100,894 - $114,476 per year, plus super.

About us

ESS forms part of Civil and Enforcement Services (CES) which sits within the Justice Services and Regulation division. In addition to its core responsibilities, ESS manages a range of social justice initiatives such as the Work and Development Permit Scheme, the Family Violence Scheme, the Time Served Scheme, the Prison Program Scheme and Special Circumstances, all aimed at supporting vulnerable individuals who are impacted by infringement or court fines.

What you will do

As Senior Review Officer, you will manage complex reviews and support your team with technical advice.

You will help deliver fair, timely and consistent outcomes for people affected by fines.

You will:

- manage a complex portfolio of review files and make timely decisions
- provide specialist advice on technical matters and help staff resolve difficult issues
- investigate complaints, escalated queries and other correspondence, then provide clear responses
- check Review Officer work through quality assurance and give practical feedback
- support staff through mentoring, training and practical guidance while helping improve team processes

About you

A relevant tertiary degree or equivalent qualification and/or experience is desirable. You should also have strong knowledge of fines law and related processes.

You should also have:

- technical knowledge of the Fines Reform Act 2014 or similar legislation




- strong IT skills, including Microsoft Office and relevant systems
- resilience and adaptability, with the confidence to give clear advice and respond to change
- critical thinking and people skills, with a focus on inclusion, service and helping others grow

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Andrea Bowman at .

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply.

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

Child safety statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

📌 Senior Review Officer (Melbourne)
🏢 Corrections Victoria
📍 Melbourne