Kinetic IT is seeking an experienced SIAM Process Manager- Problem Manager to lead the full Problem Management lifecycle, driving proactive investigations, root cause analyses, and documented resolutions across Incident and Change Management.
Based in Sydney or Melbourne with hybrid work options, you will partner with cross-functional teams, stakeholders and service providers to improve service reliability, governance, and continuous improvement within a complex ITSM setting.
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📌 Hybrid SIAM Problem Manager | ITIL & ServiceNow (Bayside Council)
🏢 Kinetic IT
📍 Bayside Council
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