Event Cinemas Castle Hill_Gold Class Manager

EVT has an endless range of roles and careers paths to explore across over 140entertainment experiences like Event Cinemas and Moonlight Cinemas, 150award winningrestaurants and bars, and 80+ hotels, including QT, Rydges,Atura,LyLo, Independent CollectionandAustralia’s most lovedyear roundalpine resort,Thredbo.Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Onceyou’rein,there’sno limits on where your career could take you.

Event Cinemas Castle Hill is on the hunt for our next Daymaker!

About the Role: A hands-on role managing the day-to-day operations of Gold Class. The role requires the efficient delivery of food and beverage through superior guest service.

Key Accountabilities:

- Monitor and enhance guest service activities of the location
- Operation of kitchen and bar facilities and service counter areas

Maintain adequate levels of stock, including ordering of stock.

- Receipt of goods; liaise with suppliers on quality issues
- Ensure Gold Class presentation is to company standard
- Implementation and maintenance of food and beverage systems
- Provide a safe work environment by ensuring all team members have knowledge of safetyequipment and emergency procedures and by facilitating safe work behaviors
- Ensure all equipment and log books are updated
- Ensure the correct implementation of core range, promotions, new product lines and initiatives, as directed by National F&B; Operations Manager/ General Manager
- Ensure practices relating to responsible service of alcohol are adhered to
- House policy is followed
- Ensure Gold Class is open/closed according to procedures and on time




- Ensure that the areas surrounding Gold Class and the Gold Class lounge are clean and tidy at alltimes and supervise and/or conduct regular checks of these areas
- Ensure that all equipment in Gold Class is operating effectively, is clean and presentable, and serviced as per requirements

Train and motivate team members

- Provide leadership to team members. Give clear directions and instructions to staff on shift to maintainsmooth running of Gold Class
- Ensure all teams product knowledge is to an acceptable level.
- Acknowledge and reward valuable performance and nurture career development of staff by conducting regularperformance appraisals in conjunction with General Manager.
- Assist in meeting revenue and expense budgets for location for Gold Class
- Maximise sales through process and product knowledge
- Assist in maximising revenue and yield per patron in Gold Class
- Ensure accurate, efficient cash handling and audit procedures are carried out
- Maintain COGS at appropriate level as indicated by the company

Complete stocktakes, analyse and solve all stock related issues.

- Tracking and analysis of wastage and ullage

Ensure team members are Customer Obsessed

Complete all duties as per standard operating procedures.

Maintain a high standard of cleanliness and hygiene through diligent cleaning practices throughout the cinema complex.

RSA qualifications as required.

- Maintain a high standard of cleanliness and hygiene through diligent cleaning practices throughout the cinema complex.

RSA qualifications as required.

EVT Perks offer a range of always-on discountsonouramazing entertainment and travelexperiences across Australia and New Zealand. Best of all, theseperksare available toevery EVT employee, including casual employees, starting from day one.

JoinEvent Cinemas and become an EVT experience creator, opportunity taker, the ultimateDaymaker. Join and make a positive impact on our people, communities, and environmentevery day.

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📌 Event Cinemas Castle Hill_Gold Class Manager (The Hills Shire)
🏢 EVT
📍 The Hills Shire