Tynan Motors is one of Australia's largest and most respected Motor Groupsandhas been established in Australia for over 60 years. We are a multi-franchise dealership and Service Centre representing a growing portfolio of 15 +brands including; Mercedes-Benz, Subaru, Hyundai, Mitsubishi, Suzuki, Chrysler/Jeep/Dodge, Kia, LDV/RAM, MG, Mahindra,Renault, Chery and Geely! We proudly employ over 350 dedicated and qualified staff across a vast variety of departments and locations covering the SutherlandShire andIllawarraRegion. The opportunities to join our vast team are endless as our company continues to expand; we are always seeking new and motivated individuals to join our team!
About the role:
If you enjoy working with people, you like cars, and take pride in delivering a great customerservice experience - then this is the positionfor you!
As a Service Advisor, you are the main point of contact for our customers who are bringing their car in for a service.
You will be helping them understand what their vehicle needs and ensuring they have a great experience from drop-off to pick-up.
This position is Permanent Full Time, based in Kirrawee. Working hours are 7:30am to 5:30pm.
No experience is required - we will train you!
What You’ll Do:
- Greet customers in the morning and help them check in for their car service
- Listen carefully to their vehicle concerns
- Act as the customer contact between your customer and our back of house team
- Our back of house team will confirm what maintenance & repair services are required for your customers car - you will pass this information onto your customer.
- You will explain the work that is to be performed and costs involved
- Keep customers updated throughout the day
- Overall ensure a smooth, positive service experience for every customer
About you:
- You will have great interpersonal skills and enjoy speaking with customers!
- You strive to deliver great customer service
- You enjoy working in a fast-paced busy environment
- You will be able to promote certain products that customers may need for their cars
- Strong computer skills and ability to learn new systems
- Able to work 7:30am to 5:30pm - Monday to Friday
- Current NSW Driver's Licence
Why Tynan Motors?
- Paid Birthday Leave! Have your birthday day off paid!
- Loyalty Leave - we reward loyalty with additional paid days off!
- A forever growing friendly family run business with over 350 staff- the opportunities are endless.
- No experience required - we will train you!
- Join an incredibly stable business that has been in operation for over 50 years
- Work with a fun, supportive team!
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📌 Automotive Customer Service Advisor (Sutherland Shire Council)
🏢 Tynan Motors
📍 Sutherland Shire Council
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