ACT Long Service Leave Authority in Canberra is seeking an Assistant Director, Client Services to elevate how the organisation serves employers and workers. You will lead the Client Services Team, ensure consistent handling of calls, emails and inquiries, and use data to drive improvements, reporting to the Director of Operations.
You will turn service and registration data into recommendations for the Executive Team and Board, drive performance, and oversee process reviews and the Annual
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📌 Client Services Lead: Data-Driven Improvements (Canberra)
🏢 ACT Long Service Leave Authority
📍 Canberra
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