BYD is seeking a Customer Experience Specialist based in our Mulgrave office, reporting to a regional leader. You will turn raw dealer service data into transparent insights that drive real performance improvement across Australia.
Your work will influence service quality, customer experience, and dealer standards, collaborating with local sales teams and regional stakeholders to build a scalable analytics framework.
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📌 Dealer Service Insights Analyst (QA) (City of Monash)
🏢 BYD
📍 City of Monash
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