About Our Client

Our client is a high‑growth, highly regarded Australian organisation that plays a meaningful role in delivering essential services nationwide. Backed by strong leadership, ongoing investment in technology, and a genuinely people‑first culture, this is a business that values initiative, continuous improvement and doing things properly.

Technology is seen as a critical enabler, not a cost centre — which means IT has visibility, influence, and the opportunity to make a real impact across the organisation.

About the Role

This is a Sydney‑based IT Support Administrator role offering an excellent blend of hands‑on BAU support and engaging project work. You’ll be part of a collaborative IT function supporting a large, multi‑site user base while also contributing to upgrades, integrations and infrastructure improvements.

The role is available immediately and would suit someone who enjoys variety — troubleshooting and supporting end users one moment, then working on systems, platforms or projects the next.

Key aspects include:

- Providing high‑quality 2nd/3rd level IT support to a large user base
- Managing and supporting desktops, laptops, mobile devices and peripherals
- Supporting networks, servers (physical and virtual), and cloud environments




- Administering phone systems and VoIP platforms
- Contributing to IT projects including upgrades, migrations and integrations
- Playing a key role in improving service delivery and user experience

The Successful Candidate

You’re a capable, self‑driven IT support professional who enjoys being close to the technology and the people who use it. You’re comfortable working in a busy environment, can prioritise effectively, and take pride in delivering great service.

You will bring:

- Solid experience in an IT support / IT administration role
- Strong troubleshooting skills across hardware, software and networks
- Experience with Windows servers, virtualisation and cloud platforms
- Exposure to networking, security concepts and backup solutions
- Excellent communication skills and a customer‑focused mindset
- A proactive attitude and the confidence to work autonomously and in a team

What’s on offer?

- $100,000 + Super
- Excellent mix of BAU and project work
- Supportive, well‑structured IT team
- Exposure to a large, complex environment with real scale
- Long‑term opportunity in a business that continues to invest and grow

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📌 Information Technology Support Technician (City of Sydney)
🏢 Whizdom
📍 City of Sydney