Working within our Customer Service department, this position is responsible to assist clients visiting the boutique for their after sales service needs alongside also working as part of the sales team.
- Interacting with clients to ascertain their service and warranty needs
- Propose necessary corrective intervention
- Conduct diagnostics with the view to create an estimate for the work required
- Perform quick service interventions on timepieces, in line with OMEGA standards
- Conduct bracelet interventions (replacement of pins and bars, repair of bent clasps, etc.)
- Ultrasonic cleaning on cases and bracelets.
- Assist with stock management
- Assisting in the continuous achievement of sales targets
- Delivering impeccable customer service
- Developing solid client relationships and client records within the boutique
- Attend regular training and develop comprehensive product knowledge base
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📌 OMEGA After Sales Advisor | Brisbane (Brisbane City)
🏢 The SWATCH Group
📍 Brisbane City
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