Ideagen is seeking a Customer Success Team Lead to support and develop a team of Customer Success Managers while driving positive outcomes for our customers in Sydney. The role focuses on people leadership, improving team performance, customer retention, product adoption, and growth across a portfolio of accounts.
You will lead, coach, and coordinate with Sales, Support, Qualified Services, and Renewals, manage risks, and ensure a seamless customer experience while supporting recruitment,
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📌 Customer Success Team Lead — Hybrid Sydney (City of Sydney)
🏢 Damstra Technology
📍 City of Sydney
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