Job description: Infrastructure Delivery Lead

The Technical Infrastructure Delivery Lead is responsible for the
end -to -end delivery, governance, operational management, and transformation of
enterprise infrastructure services.

The successful candidate will lead large -scale infrastructure programs,
including Data Centre (DC) migrations, infrastructure modernization, cloud and
hybrid platform initiatives, disaster recovery, cyber security, operational
support, and service transformation programs. The role acts as the primary
liaison between customer stakeholders, infrastructure teams, vendors, and
executive leadership to ensure successful delivery and operational excellence.

This position is ideally suited to an experienced Infrastructure
Delivery Manager or Datacentre Technology Lead with proven experience
delivering infrastructure services within large enterprise environments.

Mandatory Experience

Essential

- Minimum 12+ years of Infrastructure
Services and Technology Delivery experience.

- Minimum 5+ years leading enterprise
infrastructure delivery teams.

- Proven experience delivering large -scale
Data Centre Migration programs (Mandatory).

- Proven experience managing complex infrastructure
transformation initiatives.

- Experience supporting mission -critical
enterprise platforms.

- Strong experience across Infrastructure
Operations and Managed Services environments.

- Experience managing multi -vendor
delivery ecosystems.

- Experience working within Utilities,
Government, Banking, Healthcare, Telecommunications, or other highly
regulated industries.

- Robust customer -facing and executive
stakeholder management experience.

- Australian Citizenship (Mandatory).

- Sydney -based or willing to relocate to
Sydney (Mandatory).

Highly Desirable

- GovDC migration experience.

- Government or Critical Infrastructure
sector experience.

- Hybrid Cloud and Cloud Transformation
experience.

- Experience transitioning services
between providers or datacentres.

- Service Delivery leadership within large
Managed Services engagements.

Technical Skills

Infrastructure

- Windows Server

- Linux (RHEL)

- VMware

- Storage Platforms

- Enterprise Backup Solutions

- Network Infrastructure

- Load Balancers

- Citrix

- Compute Platforms


Cloud & Automation

- Microsoft Azure

- Hybrid Cloud

- Infrastructure Automation

- Monitoring & Observability Platforms

- AIOps Platforms


Service Management

- ITIL Service Management

- ServiceNow

- Incident, Change & Problem
Management

- CMDB & Asset Management


Security

- Infrastructure Security

- Vulnerability Management

- Security Operations

- Disaster Recovery & Business
Continuity

Qualifications

Mandatory

- Bachelor's Degree in Information
Technology, Engineering, Computer Science, or related discipline.


Preferred

- ITIL Foundation / ITIL Expert

- Microsoft Azure Certifications

- VMware Certifications

- PMP / PRINCE2 Certification

- TOGAF or Infrastructure Architecture
Certifications

Key Responsibilities

Infrastructure Delivery Leadership

- Lead end -to -end delivery of enterprise
infrastructure services.

- Manage infrastructure operations
covering compute, storage, backup, virtualization, network, security,
monitoring, and workplace services.

- Drive service excellence aligned to
contracted SLAs, KPIs, availability, and performance targets.

- Establish delivery governance, executive
reporting, risk management, and continual service improvement frameworks.

- Manage onshore and offshore delivery
teams and ensure alignment with customer business objectives.

Data Centre Migration & Infrastructure
Transformation (Mandatory)

- Lead large -scale Data Centre migration
programs from planning through post -migration stabilization.

- Develop migration strategies covering
physical, virtual, cloud, and hybrid environments.

- Manage infrastructure migration
assessments, architecture reviews, planning workshops, migration runbooks,
cutover execution, and hypercare activities.

- Coordinate application, infrastructure,
security, vendor, and business teams during migration initiatives.

- Manage infrastructure transformation
programs involving datacentre consolidation,



modernization, and cloud
adoption.

- Lead RAID management, dependency
tracking, business continuity planning, and migration risk mitigation.

- Drive successful migration outcomes with
minimal business disruption.


Infrastructure Architecture & Governance

- Review and approve infrastructure
architecture and design artefacts.

- Ensure solutions meet security,
performance, resilience, scalability, and compliance requirements.

- Support infrastructure roadmaps and
technology modernization initiatives.

- Collaborate with enterprise architects,
security teams, and technology partners.

Service Management & Operations

- Lead Incident, Problem, Change,
Capacity, Availability, Configuration, and Service Request Management
processes.

- Ensure operational readiness for project
and transformation initiatives.

- Drive observability, monitoring,
automation, and AIOps adoption.

- Lead Disaster Recovery planning,
testing, and recovery exercises.

- Ensure operational stability of critical
business systems.

Security & Compliance

- Ensure infrastructure services comply
with organizational security standards and customer requirements.

- Partner with cyber security teams to
manage vulnerabilities, patching, remediation, and compliance activities.

- Support security audits and regulatory
obligations.

- Promote Security by Design principles
across all infrastructure projects.

Vendor & Stakeholder Management

- Build trusted relationships with
customer executives and technology stakeholders.

- Lead infrastructure governance and
steering committee discussions.

- Manage third -party suppliers, cloud
providers, datacentre providers, and managed service partners.

- Provide executive -level communication on
delivery status, risks, and transformation outcomes.

Team Leadership

- Lead a multidisciplinary infrastructure
team comprising:

- Windows Server SMEs

- Linux SMEs

- VMware Specialists

- Network Engineers

- Security Specialists

- Storage & Backup SMEs

- Service Management Professionals

- Cloud & Automation Engineers

- Mentor and develop technical leadership
capability.

- Drive workforce planning, succession
planning, and capability uplift initiatives.