Are you a detail-oriented, tech-savvy team player who enjoys keeping things organised and running smoothly? We're a well-established and fast-growing company based in Castle Hill, and we're looking for a friendly, proactive Accounts & Administration Officer to join our supportive team.
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This is an exciting opportunity for someone who thrives in a collaborative environment, enjoys variety in their day, and takes pride in delivering excellent customer service.
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About the Role
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In this dynamic role, you'll support both our Accounts and Operations teams, ensuring sales orders, invoices, and administrative processes are handled accurately and efficiently. You'll play a key role in keeping projects on track and supporting both internal teams and external customers.
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Key Responsibilities (Summary):
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- Manage and process sales orders, including updates and quote conversions
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- Coordinate with internal teams, estimators, and contractors to ensure jobs are on track
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- Review and resolve customer purchase order and account queries
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- Prepare invoices, credit notes, and process payments
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- Maintain accurate records and organised documentation
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- Provide general administrative and phone support while delivering excellent customer service
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About You:
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- A positive, can-do attitude with a warm and approachable nature
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- Strong attention to detail and excellent organisational skills
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- Confident using technology and systems (MS Office and ERP/CRM systems)
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- Ability to multitask and manage competing priorities in a fast-paced environment
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- Strong communication skills and a team-first mindset
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- A proactive problem solver who enjoys taking ownership of your work
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Why Join Us?
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- Be part of a growing, forward-thinking company
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- Friendly, supportive team culture where your contributions are valued
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- Opportunity to learn, develop, and build your career
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- Contemporary office based in Castle Hill with parking onsite