Administration Support – Planned Surgery

Hamilton

Part Time

Join a values driven organisation making a real difference

$30.7594 per hour + 12% Superannuation + Salary Packaging Benefits

Build Your Career. Make a Real Difference.

re you an organised and customer-focused administrator looking to support positive patient outcomes? As administration support in planned surgery, you will provide administrative support to the Planned Surgery Team, coordinate patient appointments, and assist patients through their elective surgery journey.

This role is ideal for someone who values teamwork, professionalism, and excellent customer service, while contributing to the delivery of high-quality and efficient healthcare services.

What You'll Be Doing

The Planned Surgery Administration Officer supports the efficient delivery of Planned Surgery Unit and Theatre services, providing high-quality administrative support and contributing to a positive patient experience.

Customer Service & Communication: Provide a welcoming, professional, and responsive point of contact for patients, staff, and visitors, ensuring exceptional customer service, effective communication, and the highest standards of confidentiality.

Administration & Documentation: Support the efficient operation of the Planned Surgery Unit and Theatre Services through patient administration, waitlisting, theatre bookings, appointment coordination, admissions and discharge processes, records management, and general clerical support.

Technical Skills: Utilise hospital information systems and Microsoft Office applications to accurately manage patient information, correspondence, reporting requirements, and administrative processes.

Operational Support: Assist with the ordering and management of supplies for the Planned Surgery Unit, contributing to a safe, organised, and well-maintained working environment.

Teamwork & Collaboration: Work collaboratively with clinical and administrative teams to support service delivery, contribute to continuous improvement initiatives, and assist with orientation and on-the-job training as required.

What You Bring

- Proficiency in Microsoft Office applications and the ability to accurately enter, maintain, and manage data across a range of computer systems.
- Excellent organisational and time management skills, with the ability to prioritise competing demands, coordinate appointments, and meet deadlines in a fast-paced environment.




- Demonstrated ability to work effectively within a busy and agile team environment, contributing positively to team goals and service delivery.
- A strong commitment to customer-centred service, with the ability to respond to patient enquiries in a courteous, respectful, and professional manner.
- Well-developed interpersonal and communication skills, with the ability to build positive relationships with patients, families, staff, and members of the public.
- Adaptability and flexibility to respond to changing priorities while maintaining high standards of professionalism and service.
- Strong attention to detail, ensuring accuracy in data entry, appointment scheduling, documentation, and patient information management.
- Previous experience in the health industry is desirable, with knowledge of healthcare administration processes and patient-focused service delivery considered an advantage.

Why Join Western District Health Service?

About Us

Western District Health Service (WDHS) is committed to delivering high-quality, person-centred healthcare to communities across the Southern Grampians and Glenelg Shire. As the region’s largest employer employing over 1000 people, we provide a comprehensive range of acute inpatient, residential aged care, and community health services, supported by a strong culture of teamwork, community connection, and excellence in rural health delivery.

We are proud to foster a diverse, inclusive, and accessible workplace for our staff, consumers, and visitors, guided by our core values of Integrity, Innovation, Collaboration, Accountability, Respect and Empathy.

Discover Life in Hamilton

Located in the heart of Victoria’s Southern Grampians region, Hamilton offers the perfect blend of career opportunity and lifestyle. With a welcoming community of around 10,000 people (serving a broader catchment of 16,500), it’s an ideal place to build your career while enjoying a relaxed, regional way of life.





From the stunning landscapes of the Grampians National Park to nearby coastal gems including Warrnambool, Port Fairy and Portland — plus local wineries and outdoor experiences — Hamilton provides an enviable work/life balance.

To learn more about WDHS, visit: ******************************** />To explore the region, visit: ************************************************************************** we offer:

- Opportunities for career growth and development
- Supportive team environment and strong clinical leadership
- Access to ongoing education and professional development
- A workplace that values diversity, inclusion, and belonging
- Meaningful work making a difference in rural health outcomes

Interested?

For more information, view the position description at link

For a confidential discussion, contact Nyrie Adams, Planned Surgery Coordinator: ******** or ********************.

How to Apply

To apply via our careers page, commence your application by completing the form below and selecting “Next” to continue.

If applying through SEEK, simply click “Apply” and follow the prompts.

Applications must include a current resume and a cover letter outlining your suitability for the role.

Applications close: Sunday 29th August 2026
Applications will be reviewed as received — early applications are encouraged, as the role may close once filled.

Western District Health Service is proud to be an Equal Prospect Employer, committed to fostering a diverse, inclusive and culturally safe workplace where everyone feels valued and respected. We embrace fair and transparent recruitment practices and recognise the unique strengths, experiences and perspectives people bring from all walks of life.

We encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTIQA+ community, people from culturally and linguistically diverse backgrounds, and people living with disability.

If you require support or adjustments during the recruitment process, please contact our People & Culture team on ********— we’re here to ensure you can participate fully and comfortably.

Successful applicants will be required to hold (or be willing to obtain) a current National Criminal Police Check. Depending on the role, a Working with Children Check and/or NDIS Worker Screening Check may also be required. Compliance with WDHS immunisation and vaccination requirements is a condition of employment.

Apply Now

📌 Administration Support - Planned Surgery (Hamilton)
🏢 Western District Health Service
📍 Hamilton