Support at Home – Case Manager

Hamilton | Aged Care

Part Time - 0.8 EFT

Join a values driven organisation making a real difference

Hourly rate $40.17 - $46.67 dependant on experience and qualifications + 12% Superannuation + Salary Packaging Benefits

Help people live better—every single day.

Are you passionate about supporting older people to live independently at home? Join Western District Health Service as a Support at Home – Case Manager, where you’ll deliver high-quality, person-centred care management and make a meaningful impact in your community every day.

This is a role for someone who thrives on building relationships, problem-solving, and coordinating supports that enhance quality of life, dignity, and choice for older people.

What You'll Be Doing

Person-Centred Care
Deliver tailored care management that supports independence, dignity, and individual choice for older people living at home.

Care Planning & Coordination
Develop, implement, and review personalised care plans in collaboration with participants, families, and service providers.

Stakeholder Engagement
Work closely with clients, families, healthcare professionals, and external providers to ensure coordinated, seamless care.

Budget & Program Management
Manage individual program budgets, ensuring supports are delivered effectively within funding guidelines.

Monitoring & Review
Regularly assess client outcomes and adjust care plans to meet changing needs.

Documentation & Compliance
Maintain accurate records and ensure compliance with program requirements, standards, and reporting obligations.

Teamwork & Collaboration
Work independently and as part of a multidisciplinary team within a dynamic and supportive setting.

What You Bring

• Experience in aged care case management
• Demonstrated ability to manage budgets and funding programs
• Strong communication and relationship-building skills




• Ability to coordinate complex supports in a community setting
• Excellent organisational and time management skills
• Commitment to person-centred care and positive client outcomes
• Ability to work both independently and within a multidisciplinary team

Why Join Western District Health Service?

About Us

Western District Health Service (WDHS) is committed to delivering high-quality, person-centred healthcare across the Southern Grampians and Glenelg Shire. As the region’s largest employer, we provide a broad range of acute, residential aged care, and community health services, supported by a culture of teamwork, community connection, and excellence in rural health care.

We are proud to foster a diverse, inclusive, and accessible workplace guided by our values of Integrity, Innovation, Collaboration, Accountability, Respect and Empathy.

Discover Life in Hamilton

Located in Victoria’s Southern Grampians region, Hamilton offers the ideal balance between career and lifestyle. With a welcoming community of around 10,000 people and access to stunning natural attractions — including the Grampians National Park and nearby coastal destinations such as Warrnambool, Port Fairy and Portland — you’ll enjoy a relaxed lifestyle while building your career.

To learn more:
WDHS: ******************************** />Community: **********************************************************>

What We Offer:

• Flexible working arrangements
• Generous salary packaging options
• Free on-site parking
• Supportive team environment




• Excellent employment conditions
• Opportunity to work independently and within a multidisciplinary team

Interested?

For further details, view the position description via this link

For a confidential discussion, contact:
Emma Satchell – Aged Care Business Manager
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How to Apply

To apply via our careers page, commence your application by completing the form below and selecting “Next” to continue.

If applying through SEEK, simply click “Apply” and follow the prompts.

Applications must include a current resume and a cover letter outlining your suitability for the role.

Applications close: 30/08/2026
Applications will be reviewed as received — early applications are encouraged, as the role may close once filled.

Western District Health Service is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive and culturally safe workplace where everyone feels valued and respected. We are dedicated to transparent and equitable hiring practices that recognise the strengths, experiences and perspectives people bring from all walks of life.

We actively encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTIQA+ community, people from culturally and linguistically diverse backgrounds, and people living with disability.

If you require any support or adjustments during the recruitment process, please contact our People & Culture team, we are here to ensure you can participate fully and comfortably.

All successful applicants will be required to hold (or be willing to obtain) a current National Criminal Police Check. Depending on the role, a Working with Children Check and/or NDIS Worker Screening Check may also be required. Compliance with WDHS’s immunisation and vaccination requirements is a condition of employment.

Apply Now

📌 Support at Home- Case Manager (Hamilton)
🏢 Western District Health Service
📍 Hamilton