Food & Domestic Service Assistant – Catering

Hamilton | Hotel Services

Part Time - (40hrs per fortnight) with opportunity to work additional hours, up to full time (76hrs per fortnight) for a suitable applicant.

Join a values driven organisation making a real difference

$26.7718 (IN13 first 3 months) - $28.1621 (IN14) + 12% Superannuation + Salary Packaging Benefits

Build Your Career. Make a Real Difference.

Are you passionate about food service and customer care? Join Western District Health Service as a Food & Domestic Services Assistant, where you'll play an important role in delivering quality food and beverage services to patients, aged care residents, Meals on Wheels clients, visitors, and staff.

This is a role for someone who enjoys working in a busy hospitality environment, who is willing to learn and assist in backfilling supervisor shifts within the kitchen, takes pride in preparing and presenting nutritious food, and values providing exceptional customer service. As part of our motivated and innovative team, you'll contribute to creating positive experiences for our customers while supporting the delivery of high-quality food services across WDHS.

What You'll Be Doing

As part of our dedicated Food Services team, you'll support the delivery of quality food and beverage services to patients, residents, visitors, staff, and Meals on Wheels clients while contributing to a positive customer experience across Western District Health Service.

Customer Service Excellence —
Provide friendly, professional, and compassionate customer service to patients, residents, visitors, staff, and café customers, ensuring a positive experience at every interaction.

Food Preparation & Service —
Assist with basic cooking, food preparation, vegetable and sandwich preparation, meal presentation, and meal service while maintaining high-quality standards.

Food Safety & Hygiene —
Apply sound food hygiene and food safety practices to ensure all food is prepared, handled, and served in accordance with relevant standards and procedures.

Healthy Choice Promotion —
Support the WDHS Healthy Choice philosophy by promoting nutritious food options and demonstrating an understanding of the Healthy Choice Guidelines.

Teamwork & Collaboration —
Work collaboratively with colleagues across multiple areas of the Food Services Department, contributing to a positive, respectful, and supportive team environment.

Organisation & Time Management —
Use effective planning, organisational, and time management skills to prioritise tasks, meet deadlines, and support efficient daily operations.





Kitchen & Café Operations —
Undertake general cleaning, kitchen hand duties, cafeteria support, meal delivery and collection, and other food service activities as required.

What You Bring

- Strong customer service and interpersonal skills, with the ability to communicate respectfully and professionally with consumers, visitors, and staff.
- Excellent communication skills and the ability to work collaboratively within a team environment while maintaining positive relationships with supervisors, colleagues, and consumers.
- A commitment to ongoing personal and professional development, with a willingness to learn and continuously improve skills and knowledge.
- The ability to demonstrate flexibility, adaptability, and initiative in a agile and fast-paced work environment.
- The physical capability to remain on your feet for the duration of a shift and undertake the physical requirements of the role.
- A commitment to the mission, vision, and core values of Western District Health Service.
- A positive attitude, strong work ethic, and willingness to contribute across multiple areas of the Food Services Department.
- Effective organisational and time management skills, with the ability to prioritise tasks and meet deadlines in a busy hospitality environment.

Why Join Western District Health Service?

About Us

Western District Health Service (WDHS) is committed to delivering high-quality, person-centred healthcare to communities across the Southern Grampians and Glenelg Shire. As the region’s largest employer employing over 1000 people, we provide a comprehensive range of acute inpatient, residential aged care, and community health services, supported by a strong culture of teamwork, community connection, and excellence in rural health delivery.

We are proud to foster a diverse, inclusive, and accessible workplace for our staff, consumers, and visitors, guided by our core values of Integrity, Innovation, Collaboration, Accountability, Respect and Empathy.

Discover Life in Hamilton

Located in the heart of Victoria’s Southern Grampians region, Hamilton offers the perfect blend of career opportunity and lifestyle. With a welcoming community of around 10,000 people (serving a broader catchment of 16,500),



it’s an ideal place to build your career while enjoying a relaxed, regional way of life.

From the stunning landscapes of the Grampians National Park to nearby coastal gems including Warrnambool, Port Fairy and Portland — plus local wineries and outdoor experiences — Hamilton provides an enviable work/life balance.

To learn more about WDHS, visit: ******************************** />To explore the region, visit: ************************************************************************** we offer:

- Opportunities for career growth and development
- Supportive team environment and strong clinical leadership
- Access to ongoing education and professional development
- A workplace that values diversity, inclusion, and belonging
- Meaningful work making a difference in rural health outcomes

Interested?

For more information, view the position description at link.

For a confidential discussion, contact Stuart Thomson, Food Services Manager: ******** or ***********************

How to Apply

To apply via our careers page, commence your application by completing the form below and selecting “Next” to continue.

If applying through SEEK, simply click “Apply” and follow the prompts.

Applications must include a current resume and a cover letter outlining your suitability for the role.

Applications close: Sunday 30th August 2026
Applications will be reviewed as received — early applications are encouraged, as the role may close once filled.

Western District Health Service is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive and culturally safe workplace where everyone feels valued and respected. We embrace fair and transparent recruitment practices and recognise the unique strengths, experiences and perspectives people bring from all walks of life.

We encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTIQA+ community, people from culturally and linguistically diverse backgrounds, and people living with disability.

If you require support or adjustments during the recruitment process, please contact our People & Culture team on ******** — we’re here to ensure you can participate fully and comfortably.

Successful applicants will be required to hold (or be willing to obtain) a current National Criminal Police Check. Depending on the role, a Working with Children Check and/or NDIS Worker Screening Check may also be required. Compliance with WDHS immunisation and vaccination requirements is a condition of employment.

Apply Now

📌 Food & Domestic Service Assistant (Hamilton)
🏢 Western District Health Service
📍 Hamilton