Join Tesla's fast-growing Parts team in Perth as a Junior Parts Coordinator or Senior Parts Advisor. Whether you're just starting out in parts or bringing years of hands-on experience, this is an excellent opportunity to be part of a world class service team supporting the latest EV technology.

We welcome applications from candidates across all experience levels — from those with a background in warehousing, logistics or retail looking to break into automotive, through to seasoned parts professionals ready to take their career to the next level with a global leader in electric vehicles.

You will play a key role in ensuring our service centres and customers receive the right parts at the right time — with full training and support provided for those newer to the industry.

This opportunity can be based at our Osbourne Park site or our southern O'Connor site, with potential to travel between the two sites as required.

Responsibilities

- Answer phone calls, emails and drive-ins to address any customer concern with the highest level of response and attention

- Return missed phone calls and emails promptly

- Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service

- Accurately record parts transactions and data into Dealer Management System – attention to detail critical

- Conduct Transactions w/ systems; walk customer through order and provide summary

- Escalate any issues that need to be addressed to correct any inbound packaging issues from our internal and external suppliers

- Maintain records of time, expenses and materials

- Communicate estimated parts ship and arrival time,



including regular updates.

- Follow up with customer on parts order and ensure complete satisfaction with the order

- Perform other related duties as assigned

- Help maintain cleanliness of service centre

- Effectively handle multiple priorities, organize workload, and meet deadlines

Requirements

Essential:

- 1–3 years' experience in automotive parts, warehousing, logistics, or a related field

- Strong communication skills — both written and verbal

- Ability to manage multiple tasks, stay organised and meet deadlines

- A customer-first mindset with the ability to build positive working relationships

- High attention to detail and professional integrity

Desired (not essential — we'll train the right person!):

- Familiarity with DMS systems, SAP or MS Office Suite

- Knowledge of automotive parts, tools or repair techniques

- Understanding of basic automotive servicing methods

- Dealer or automotive service centre experience

Benefits

In addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following advantages for permanent employees:

- Employee Stock Purchase Plan (ESPP)

- Parental leave (no minimum employment period)

- Primary carers – 18 weeks at full pay or 36 weeks half pay

- Secondary carers – 6 weeks full pay

- Employee Vehicle Loan Program

- Novated Leasing (AU only)

- Well-being Fund – An annual allowance for all employees to support their well-being in ways that are meaningful to them

- Bike to work – $10 per day if you cycle to work

- Birthday Leave & Volunteer Leave

📌 Parts Coordinator / Junior Parts Advisor, Perth
🏢 Tesla
📍 Perth