Administration Assistant - Lochsport Community Health
Central Gippsland Health Service

15 hours per week / Part Time Ongoing

Join our friendly team at Central Gippsland Health as a part-time Administration Assistant at Loch Sport Community Health. Based in the beautiful coastal community of Loch Sport, you'll provide vital administrative support to our healthcare professionals, helping ensure the smooth delivery of high-quality community health services for local residents.

About Central Gippsland Health
Central Gippsland Health (CGH) is a sub-regional health service and the major provider of health and aged care services in the Wellington Shire. CGH is located in the City of Sale which is 215 km east of Melbourne. The City of Sale is an ideal access point for the magnificent Gippsland Lakes, 90 Mile Beach and the Victorian Alps.
CGH provides acute care as part of an integrated service delivery model across Wellington Shire and beyond. The service provides beds across three campuses (Sale, Maffra and Heyfield). Acute services include a full-time emergency department, critical care unit, neonatal critical care unit, three operating theatres, day procedure unit, oncology and dialysis services in addition to general medical and services and sub-acute services including rehabilitation.
CGH is also a leading teaching hospital, affiliated with Monash University's School of Rural Health and provides placements and clinical experience for students.

About Department
Loch Sport Community Health Centre is a satellite community health service of Central Gippsland Health and forms part of the Community Nursing Directorate, delivering accessible, high-quality healthcare to the rural coastal community of Loch Sport and surrounding areas. The centre is an important local healthcare hub, providing access to community and visiting health services while remaining connected to the wider Central Gippsland Health network.
The centre delivers integrated, person-centred care through District Nursing, visiting Allied Health, specialist outpatient clinics, health promotion initiatives and community-based programs.



It also serves as a valued community resource, providing facilities for visiting health professionals, education sessions, local meetings and community groups that promote social connection, health literacy and wellbeing.
About the Role
The Administration Support Officer plays a key role in the day-to-day operation of the centre, providing high-quality reception and administrative support to clinicians, visiting health professionals and consumers. Responsibilities include coordinating appointments, managing patient correspondence and records, invoicing, word processing and general administrative functions to ensure the productive delivery of services. Working collaboratively with the wider Community Nursing Directorate and multidisciplinary teams, the role contributes to the continuity, quality and efficient use of resources while supporting Central Gippsland Health's vision, mission and values.

Key Responsibilities:
As the Administration Assistant, you will play an integral role in the efficient day-to-day operation of Loch Sport Community Health Centre. Your responsibilities will include:
• Providing a qualified, welcoming and responsive reception service for consumers, visitors and healthcare professionals.
• Coordinating appointments, referrals and client enquiries while supporting the smooth delivery of community health services.
• Maintaining accurate client information and documentation using the organisation's Electronic Medical Record (EMR) and other administrative systems.
• Preparing correspondence, reports and other documentation using Microsoft Office applications.
• Managing administrative processes including data entry, filing, scanning, invoicing, receipting and cash reconciliation.
• Supporting visiting clinicians,



District Nursing and Allied Health services through effective administrative coordination.
• Delivering exceptional customer service by responding to enquiries, resolving issues where appropriate and directing consumers to the relevant service.
• Working collaboratively with multidisciplinary teams while maintaining confidentiality and complying with organisational policies and privacy requirements.
• Identifying opportunities to improve administrative processes and contribute to a positive, efficient and customer-focused workplace.

Qualifications, Skills and Experience
• Excellent communication and interpersonal skills to work effectively with patients, staff, and healthcare professionals.
• Strong organisational and time-management skills, with the ability to prioritise tasks and meet deadlines.
• High level of computer literacy, including experience with electronic medical recording, word processing, spreadsheets, and database management.

Benefits
• Salary packaging
• Employee Assistance Program
• Social Club

Application
Please attach your resume and cover letter to your application via Seek Advertisement

To obtain a copy of the position description, please reach out to
• HR team at 03) •••• •530 or ••••@cghs.com.au or;
• Simone Danaher Nurse Unit Manager ••••@cghs.com.au
•
For questions regarding the position please contact Community Nursing Nurse Unit Manager - Simone Danaher on (03) •••••829 or email on ••••@cghs.com.au

All appointments are made subject to the candidate providing a current satisfactory National Police Certificate.

At CGH we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive. We value inclusion and diversity and encourage applicants from culturally and linguistically diverse backgrounds.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

📌 Administration Officer (Sale)
🏢 CENTRAL GIPPSLAND HEALTH SERVICE
📍 Sale