Venue & Member Experience Coordinator – Golftec Melbourne

We’re looking for an organised, reliable and confident person to manage the day-to-day running of our indoor golf venue in the Melbourne CBD.

The priority of this role is to ensure the venue runs efficiently and professionally every day, while delivering a high standard of service to our members and guests.

A key part of the position is also handling enquiries for corporate functions, group bookings and events. You’ll be responsible for responding to enquiries, explaining our options, following up where required and converting enquiries into confirmed bookings.

Key responsibilities
Manage the effective day-to-day operation of the venue
Deliver a high standard of service to members and guests
Manage bookings, session changes, payments and front desk administration
Respond to phone, email and online enquiries promptly
Handle function, corporate and group booking enquiries
Confidently discuss our function options and convert enquiries into bookings
Coordinate coach schedules and daily venue activity




Opening and closing the venue
Ensure the venue remains clean, organised and professionally presented
Assist with basic social media content and updates

What we’re looking for
Friendly, confident and professional
Comfortable with sales and converting enquiries into bookings
Strong customer service and communication skills
Highly organised with valuable attention to detail
Reliable, punctual and comfortable working independently
Basic IT and computer skills
Some golf knowledge
Experience in sales, hospitality, events, customer service, reception or venue operations is highly regarded

What we offer
Full time – 38 hours per week
Melbourne CBD location
Supportive, down-to-earth team
Training provided
Clerks Award Level 3 pay + super

If you’re organised, enjoy dealing with people, are comfortable with sales and take pride in running a venue efficiently, we’d love to hear from you.

📌 Venue & Member Experience Coordinator Melbourne
🏢 Golftec
📍 Melbourne