Medical Receptionist – Full Time

Health First Medical Group is looking for an experienced and enthusiastic Medical Receptionist to join our friendly and skilled team in a full-time position.

This is a great opportunity for someone who enjoys working with people, thrives in a busy environment and takes pride in providing a warm, professional and supportive experience for our patients.

Previous medical reception experience is preferred, however, we are also open to candidates with robust administration and customer service skills who are eager to learn and develop within a medical setting.

Daily duties include, but are not limited to:
Welcoming patients, managing reception and booking appointments
Answering a high volume of telephone enquiries in a professional and friendly manner
Processing patient billings and Medicare payments
Maintaining accurate, effective and confidential medical records
Reconciling EFTPOS and completing daily banking
Providing general office and administrative support




Assisting the clinical team to ensure the smooth day-to-day operation of the practice

Skills and experience:
Medical reception experience – preferred but not essential
Excellent computer and administrative skills
Experience using Best Practice software – highly regarded, but not essential
Excellent telephone and communication skills
Ability to multitask, prioritise and remain calm and organised in a busy environment
A warm, empathetic and patient-focused approach
Self-motivated, reliable and trustworthy
Ability to work effectively both independently and as part of a team

If you are a friendly, organised and patient-focused professional looking to join a supportive GP practice where you can make a genuine difference to patients and the wider team, we would love to hear from you.

Applications close Friday 28th August 2026.

📌 Full Time Medical Receptionist Ballarat
🏢 Health First Medical Group
📍 Ballarat