Company Description

Creative Activation are the number one retail partner in Australia and Current Zealand for Merchandisers, Sales Teams, Brand Ambassadors, Mystery Shoppers and Auditors.

Job Description

Develop Your Career in Account Management

In partnership with Nespresso, we're looking for a motivated and commercially minded Field Operations Coordinator to join our team full time.

Whether you’re a graduate, early-career professional or looking for a change, this role will assist you in building a career in Account Management, Client Services or Field Operations.

Working Sunday to Thursday, you'll support the delivery of the Nespresso retail program, using reporting, data analysis, workforce planning and team leadership to drive results. You'll gain direct exposure to client management, business operations and strategic decision-making while leading a high-performing Brand Ambassador team.

Perks
Hybrid working environment (office, field and WFH flexibility)
Direct exposure to a premium global brand
Leadership and Account Management development
Career Progression Opportunities
Supportive and high-performing team culture

About the Role
Support the day-to-day delivery of the Nespresso trade retail program




Analyse sales and performance data to identify trends and opportunities
Prepare client and internal performance reports
Support workforce planning, rostering and team communications
Build strong relationships with clients, retail partners and internal stakeholders
Lead, coach and motivate a team of Brand Ambassadors
Conduct store visits to monitor execution and customer experience
Contribute ideas and recommendations to improve program performance

You'll bring:
Strong analytical and problem-solving skills
Confidence working with data and identifying trends
Excellent organisation and attention to detail
Leadership experience through work, university, sporting teams or community organisations
Strong communication and stakeholder management skills
Intermediate to advanced Excel skills (highly regarded)
A proactive attitude and willingness to learn
Availability to work Sunday to Thursday (Fridays & Saturdays off)

What's Next?

If you're looking for a role that combines leadership, analytics, client exposure and career development, we'd love to hear from you.

Apply now and take the next step in your career with Nespresso and one of Australia's leading experiential marketing agencies.

📌 Field Operations Coordinator Nespresso Sydney
🏢 Creative Activation
📍 Sydney