Overview

Direct message the job poster from POP MART

POP MART, founded in 2010, is a global leader in pop culture and designer art toys, here to light up passion and bring joy to collectors worldwide. With over 250 stores and 1,687 Robo Shops across 23 countries, we’re currently looking for an experienced, people-first Store Manager to lead the team at our soon to open World Square Sydney store .

Responsibilities
Lead and manage a retail team of approx. 20 team members
Create a fun, energetic and customer-focused culture that embodies our brand
Drive sales and achieve store targets and KPIs
Oversee day-to-day operations, including team rostering, stock management, visual merchandising and store presentation
Recruit, train, coach and develop team members (with the support of HR and Area Manager) to grow their skills and build a high-performing team
Ensure smooth execution of all store processes, promotional activities and seasonal launches




Collaborate with key departments to align on goals, staffing and store priorities
Uphold all policies including health & safety, compliance and loss prevention

Qualifications
2+ years of experience as a Store Manager preferred
Proven success managing large teams in high-traffic, high-volume environments
A natural leader with solid people management, coaching and communication skills
Goal-oriented and confident in driving sales and operational excellence
Experience with scheduling, reporting, performance management and recruitment
Highly organised, adaptable and calm under pressure
A genuine love for pop culture, collectibles and creating memorable customer experiences

Employment type
Full time

Job function
Sales and Management

Industries
Retail
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📌 Store Manager Sydney
🏢 POP MART
📍 Sydney