About the role

As the first point of contact for our patients, you’ll set the tone for their entire visit.

Your day will include:
Welcoming patients and managing arrivals with warmth and efficiency
Scheduling and confirming appointments across multiple imaging modalities
Processing Medicare, DVA and private billing accurately
Handling phone and email enquiries from patients and referrers
Maintaining accurate patient records and supporting smooth clinic flow
Working closely with clinical staff to keep the day running seamlessly

About you
Previous experience in reception or customer service. Medical or radiology experience is a bonus, but not essential
A warm, calm and professional manner, especially with patients who may be anxious or unwell
Robust attention to detail and confidence with computer systems
Outstanding communication skills and a genuine team‑player attitude
Familiarity with Medicare billing or radiology information systems

Advantages and Wellbeing
Benefits platform – Reduce the impact of the cost of living with everyday savings with 500+ of Australia’s most‑loved brands,



(from the weekly grocery shop to premium perks like holidays).
Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e‑learning platform.
Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

Lumus Imagingis an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio‑cultural background, disability, sexual orientation or gender identity.
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📌 Medical Receptionist City Of Orange
🏢 Lumus Imaging
📍 Orange