Product Support Specialist — Client Success & Feedback Melbourne (Australia)

Product Support Specialist — Client Success & Feedback Melbourne (Australia)

11 Aug
|
Meltwater
|
Australia

11 Aug

Meltwater

Australia

Meltwater in Melbourne is seeking a Product Support Expert to deliver exceptional customer experiences of our Media Intelligence Platform. You’ll handle inquiries via email and live chat, troubleshoot issues, and guide clients through Meltwater features to maximize value.

You will collaborate with Product and Engineering, contribute to training, and help shape support processes. This role requires excellent English communication, a team-oriented mindset, and willingness to work a hybrid schedule
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📌 Product Support Specialist — Client Success & Feedback Melbourne (Australia)
🏢 Meltwater
📍 Australia

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