SEEK Pass is SEEK's cross-functional scale-up serving customers with a high-quality support experience. You will lead the day-to-day Customer Support operations, coach a diverse team including permanent and contingent staff, and drive continuous improvement as we scale the service.
You will partner with engineering, growth, product and marketing to improve processes, champion AI and automation, and ensure compliance while growing capability and engagement. Based in Sydney with occasional travel.
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📌 Customer Support Manager — Ai Driven & Scalable New South Wales
🏢 SEEK
📍 New South Wales
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