Luxury Reservations Agent: Upsell & Guest Experience City Of Gold Coast

Luxury Reservations Agent: Upsell & Guest Experience City Of Gold Coast

11 Aug
|
Sofitel
|
City of Gold Coast

11 Aug

Sofitel

City of Gold Coast

Sofitel Gold Coast is seeking an experienced Reservations Agent to deliver personalised booking experiences across phone, email and online channels. You will manage group bookings, handle no-shows and gift certificates, and upsell luxury upgrades to reflect our 5-star positioning. Collaborate with Front Office, Housekeeping, Sales and Finance to ensure a seamless guest journey.

This role offers global brand training and career development within a French luxury group.
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📌 Luxury Reservations Agent: Upsell & Guest Experience City Of Gold Coast
🏢 Sofitel
📍 City of Gold Coast

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