What the role is all about
Manage and maintain relationships with a mix of tiered customers in a defined market or region, ensuring their needs are met.
Identify customer needs and growth opportunities, engage and introduce relevant Hive team members to action.
Grow revenue through product upgrades and maintain 100% product retention.
Drive product and feature usage through quarterly business reviews and connecting customers with Customer Success.
Maintain strong relationships with Hive team members across Specialist Sales, Customer Success, Customer Support and Sales Support.
Drive a strategic portfolio and territory plan with Hive team engagement.
Maintain and grow depth of relationship with key customers and execute effective customer engagement programs.

Who we’re looking for
Someone who can build, manage and efficiently convert their own pipeline of opportunities within Salesforce
Someome with a proven track record of business development and sales skills – We are looking for hunters who chase targets
You are curious and a connector
You will know the importance of building relationships quick with internal stakeholders as well as customers
You will be a team player, no role is more important than the other in the Hive.




Any experience in SaaS is desirable
Knowledge of property and marketing methods helpful
Advertising and online experience highly desirable
Previous use of CRM systems
Looks at tricky situations through a solutions-focused lens
Retain customer base within cancellation and renewals targets

The REA experience
A hybrid and flexible approach to working
Adaptable leave options including birthday leave and purchase additional leave
Versatile parental leave offering for primary and secondary carers
Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity
Hackdays so you can bring your big ideas to life

Our commitment to Diversity, Equity, and Inclusion

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.
J-18808-Ljbffr

📌 Relationship Manager City Of Sydney
🏢 Rea Group
📍 City of Sydney