Job Description

Are you a friendly and organised individual looking to join a agile healthcare environment? We are seeking a Part Time (20-25hrs per week) Receptionist to join our dedicated team at Ferry Rd Physio, a leading physiotherapy clinic committed to providing exceptional care to our patients.

This role requires someone with excellent communication skills, attention to detail, a warm demeanour, and a passion for helping others.

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Responsibilities

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Greet patients and visitors in a courteous and professional manner.

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Manage appointments, schedules, and maintain accurate patient records.

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Answer phone calls, emails, and inquiries promptly and efficiently.

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Coordinate administrative tasks such as filing, data entry, and billing processes.

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Assist in the cleaning and maintenance of a clean and welcoming reception area.

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Collaborate with the clinical team to ensure smooth patient flow and excellent service delivery.

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Provide necessary information to patients regarding clinic services, policies, and procedures.

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Requirements





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Previous experience as a receptionist or in a healthcare setting is preferred.

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Robust interpersonal skills and a customer-focused approach.

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Exceptional organisational abilities with great attention to detail.

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Proficiency using computer software, with experience using medical software being preferred.

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Ability to multitask and work efficiently in a rapid-paced environment.

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Knowledge of medical terminology or experience in a healthcare setting is an asset.

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Must have unrestricted Australian work rights.

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Why Join Us

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Opportunity to work in a collaborative and supportive team environment.

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Ongoing training and career development opportunities.

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Make a difference in the lives of patients by contributing to their healthcare journey.

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Engaging and fulfilling work environment in a busy physiotherapy clinic.

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📌 Clinic Receptionist Physio & Wellness Gold Coast
🏢 Focus on Physio
📍 Gold Coast